Enterprise Applications Training Lead (Hybrid)
About The Position
Kardium is seeking an experienced and highly organized Enterprise Applications Training Lead to support organizational readiness, user adoption, and operational enablement across its growing enterprise systems landscape. This role will report within the Enterprise Solutions program team and will lead the planning, coordination, development, and delivery of enterprise application training initiatives cross-functionally. The successful candidate will partner closely with business stakeholders, SMEs, Business Analysts, and external implementation partners, including leading coordination efforts with third-party partner training resources, to ensure Kardium team members are operationally prepared and confident in executing business processes. This is a hybrid work arrangement opportunity located in Burnaby, BC.
Requirements
- 7+ years experience leading application training, organizational readiness, or enterprise systems enablement initiatives
- Strong understanding of business processes across Supply Chain, Manufacturing, Finance, Quality, or Operations
- Experience working with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM) or similar ERP
- Excellent facilitation, presentation, communication, and stakeholder skills
- Experience developing training programs and role-based learning materials
- Ability to coordinate across business teams, SMEs, consultants, and implementation partners
- Strong organizational and execution skills within fast-paced project environments
- Enjoys helping teams successfully adopt new technologies and operational workflows
- Experience supporting implementations, deployments, digitals transformations
Nice To Haves
- Familiarity with regulated manufacturing or medical device environments is considered an asset
Responsibilities
- Lead enterprise application training and organizational readiness activities across all business functions including Supply Chain, Manufacturing, Inventory & Warehouse Operations, Production Planning & Execution, Finance, Quality, Compliance, Product Configuration, and Operational Planning processes
- Coordinate and direct training development activities performed by Kardium’s application development team, implementation partners and internal SMEs
- Develop role-based training strategies, learning materials, operational guides, and delivery plans aligned to business processes and system deployments
- Deliver instructor-led training sessions, workshops, hands-on operational walkthroughs, and user enablement activities
- Support business readiness activities related to application deployments, testing cycles, operational transitions, and go-live preparation
- Track training completion, readiness metrics, user adoption progress, and operational feedback
- Collaborate with stakeholders to identify training gaps, readiness risks, and continuous improvement opportunities across enterprise applications and business processes
Benefits
- 5% Retirement Savings Plan contribution
- Stock option plan
- Comprehensive medical & dental coverage (effective Day 1, no waiting period)
- Flexible work environment for daily working hours
- 3 personal days per year
- Support for overall well-being (and dependents)
- Top up for maternity leave, adoptive leave, and parental leave for non-birthing parents
- Benefit coverage for fertility drug treatment
- Career progression and learning support
- Professional membership support
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
