Enterprise Applications Administrator

Mitsubishi Heavy Industries, Ltd.•Orlando, FL

6d•Onsite

About The Position

The Enterprise Applications Administrator is responsible for the administration, configuration, support, and overall health of enterprise platforms and services, ensuring secure, reliable performance and a strong user experience across Microsoft 365, Azure, Adobe AEM, and other enterprise tools. This role requires strong technical expertise, excellent problem-solving skills, and a proactive approach to system ownership and management.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business, or a related field
Five or more years of experience in enterprise application administration
Strong knowledge of Microsoft 365, Azure, and Power Platform
Experience with identity and access management
Familiarity with ITIL practices and ticketing systems
Proficient in Microsoft Power Platform, SharePoint, Azure, and server configuration
Knowledge of database software, project management software, technical diagrams, and flowcharts
Strong verbal and written communication skills
Ability to present to stakeholders and C-suite executives
Proven ability to lead a team and manage the development and performance of team members
Ability to handle multiple concurrent assignments of varying sizes and complexity efficiently
Outstanding analytical, organizational, and problem-solving skills
Ability to make judgment decisions based on specifications or technical requirements

Responsibilities

Oversee the administration of Microsoft 365 and Azure environments, ensuring all configurations and settings are optimized for security and performance
Manage user roles, permissions, and access controls to maintain a secure and compliant environment
Perform Azure administration tasks related to assigning roles, monitoring, app registrations, and security configurations
Set up SharePoint sites and manage permissions
Configure OneDrive storage policies and access settings
Ensure compliance with data retention policies, monitor storage usage, and optimize performance
Administer Power Platform, including Power Apps, Power Automate, and Power BI, with responsibility for environment setup and governance
Configure Power Platform environments, manage user access, and ensure solutions are secure and compliant
Manage Microsoft Teams settings, channels, and permissions
Enforce policies to ensure secure collaboration
Configure integrations with third-party applications, monitor usage, and optimize performance
Oversee the administration of Viva Engage, including user engagement strategies and content management
Create and manage communities, configure engagement metrics, and ensure users have access to relevant content and resources
Serve as Copilot Administrator, ensuring proper deployment, licensing, access control, and user training
Manage Microsoft Fabric capacity to ensure appropriate access controls and maintain compliance with governance standards
Manage user account provisioning for access management, transfers, and compliance with Microsoft agreements
Maintain and troubleshoot the on-premises Power BI Gateway
Administer Adobe Experience Manager, including user roles, content deployment, and integration with other platforms
Respond to and resolve support tickets related to Mitsubishi Power Enterprise Applications
Troubleshoot issues, provide technical support, and collaborate with internal teams and vendors to resolve complex problems and escalate when needed
Document processes, configurations, and troubleshooting steps
Serve as backup to the Database Administrator
Comply with all company safety policies, practices, and procedures
Participate in proactive team efforts to achieve departmental and company goals
Communicate effectively with employees and management at all levels
Protect confidential and proprietary company information
Maintain the highest degree of honesty, integrity, and professionalism
Perform additional duties as assigned