Enterprise Alloy Specialist
About The Position
The Enterprise Alloy Specialist II supports the Digital Enterprise Team by leading advanced Alloy configuration, testing, compliance, documentation, and reporting activities that help execute platform roadmaps and maintain stable, well-controlled environments. This role serves as an escalation point for internal and external partners, supports production issue resolution, and collaborates with line-of-business stakeholders to improve processes, reporting, and risk monitoring. The position is needed to provide experienced operational leadership, stronger cross-functional coordination, and mentorship to Specialist I team members while supporting ongoing enhancements and business-as-usual operations.
Requirements
- Minimum of 5 years of banking experience preferred.
- Experience supporting deposit account opening, core processing, platform administration, or related operational and technical processes is strongly preferred.
- Project management experience is preferred.
- Strong attention to detail with the ability to manage multiple priorities and communicate effectively with diverse stakeholders.
- Ability to work effectively both independently and collaboratively in a dynamic environment.
- Strong working knowledge of regulatory and compliance requirements related to account origination and banking operations.
- Advanced proficiency with Alloy, Salesforce, Fiserv, and Microsoft Office applications including Excel, PowerPoint, Visio, Word, and SharePoint.
- Strong written, verbal, and presentation communication skills, including the ability to lead meetings with partners and stakeholders.
- Ability to analyze data strategically, identify process improvements, and support automation opportunities.
- Ability to mentor less experienced team members and contribute to team development and execution quality.
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to sit, walk, and/or stand for extended periods of time
- Ability to bend and reach
Nice To Haves
- College degree preferred but not required.
- PMP or CAPM certification is highly desirable.
Responsibilities
- Lead advanced Alloy configuration, environment support, and roadmap execution activities to help ensure stable platform performance, sound controls, and timely delivery of enhancements.
- Coordinate and validate software releases, upgrades, and configuration changes by developing and maintaining test scripts, overseeing quality assurance activities, documenting results, and helping drive successful implementation.
- Develop reporting, operational analysis, and control documentation to support compliance monitoring, vendor oversight, audit readiness, model documentation, and risk assessment activities.
- Serve as an escalation contact for internal and external partners by guiding support case resolution, assisting with solution development, resolving production interruptions, and communicating effectively with diverse stakeholders.
- Partner with the Digital Enterprise Team and line-of-business stakeholders to evaluate strategy effectiveness, identify continuous improvement opportunities, streamline processes, and enhance automation and procedural alignment.
- Support access reviews, vendor documentation, control activities, and team effectiveness by maintaining required governance materials and mentoring Specialist I team members to strengthen execution quality and professional growth.
- Take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
Benefits
- Equal Opportunity Employer, including disabled/veterans.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
