Future Opportunities: Enterprise Account Manager

Vidyard

7d•$190,000 - $230,000•Remote

About The Position

Vidyard is seeking strong Sales candidates for future opportunities to join their Sales team as an Enterprise Account Manager. This role is part of an initiative aligning with growth trajectories and future preparation. Reporting to the Senior Manager, Account Management, the Enterprise Account Manager will own a portfolio of top-tier Enterprise accounts, focusing on revenue growth through expansion, cross-sell, and strategic adoption. The role also involves managing end-to-end renewals for Vidyard’s largest Enterprise customers, particularly those with strong partnerships and clear growth potential. Collaboration with Customer Success partners is key to ensuring a seamless customer experience. The role requires acting as a trusted advisor to senior stakeholders, building multi-threaded relationships, and developing structured account plans that demonstrate Vidyard’s platform value. Strong forecasting discipline, executive communication, and comfort with ambiguity are essential.

Requirements

5+ years in SaaS Account Management/Customer Success/Sales, with clear outcomes in expansion + cross-sell.
Proven experience in Enterprise, multi-stakeholder environments (exec alignment, procurement, complex orgs).
Strong ability in value-based discovery and translating business goals into crisp plans and commercial paths.
Comfortable owning end-to-end commercial cycles inside an existing book (expansion and growth-oriented renewals).
Highly organized: forecasting discipline, clean pipeline hygiene, and consistent follow-through.
A collaborative partner who builds trust quickly across post-sales and cross-functional teams.
Ability to thrive in ambiguity: prioritize well, create clarity, and keep momentum high.

Nice To Haves

Use AI Thoughtfully: Curious and proactive about adopting AI tools to work smarter, increase impact, and scale results—while understanding the importance of human judgment, ethics, and continuous learning.

Responsibilities

Own a book of top-tier Enterprise accounts, responsible for driving expansion and cross-sell outcomes while maintaining strong retention performance.
Build and run structured account plans that connect customer goals, value realization, and product usage to a clear expansion strategy (with strong executive alignment).
Create a pipeline from within your book through consistent prospecting, stakeholder mapping, and expansion plays across teams, regions, and business units.
Lead end-to-end renewal execution for your largest accounts in the Growth motion, from discovery and requirements through negotiation and agreement close—keeping process tight and customer-centric.
Partner with your CSM and cross-functional teammates to keep accounts moving - aligning on shared priorities, removing friction, and driving consistent execution across Post-Sales.
Forecast accurately and communicate clearly, with strong deal hygiene and a data-informed view of pipeline, renewals, and expansion.