Enterprise Account Manager

Manifest OS • San Francisco, CA

9d • Onsite

About The Position

Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office — enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital. About the Role Manifest is looking for an Account Manager to own and grow a book of Mid-Market and Enterprise accounts. You'll build relationships with C-suite decision makers, drive retention and expansion, and help shape how the account management function scales. This role sits at the intersection of sales strategy and customer outcomes — your work directly fuels company growth.

Requirements

• 5+ years in global mobility or in B2B account management / new business sales
• Proven ability to manage and grow enterprise-level accounts
• Strong written, verbal, and interpersonal communication skills
• Solid organizational and project management skills
• Comfort operating in an early-stage or rapidly evolving environment
• Experience at a high-growth startup
• Proficiency in Salesforce, HubSpot, or similar CRM tools

Nice To Haves

• You want to help build an account management function, not just fill a seat.
• You thrive on owning outcomes end-to-end across complex customer relationships.
• You're energized by working cross-functionally to solve real customer problems.

Responsibilities

• Own retention, adoption, and expansion across your enterprise account portfolio
• Build multi-threaded relationships with C-level and key decision makers
• Lead Executive Business Reviews to surface growth opportunities and align on strategy
• Partner with Account Executives to launch the platform across new enterprise accounts
• Report on account health and proactively flag risks and opportunities
• Feed customer insights into product, support, and marketing teams to improve roadmap and experience

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed