Enterprise Account Manager

Ivo Inc. • San Francisco, CA

3d

About The Position

Every civilization runs on the same infrastructure: agreements between people who don't fully trust each other. Sumerians pressed them into clay. Romans carved them into stone. We bury them in 80-page PDFs. The way those agreements are reviewed hasn't changed in four thousand years - a human reads the whole thing and tries not to miss anything. We're building the AI that finally changes that. Ivo is the contract intelligence platform of choice for companies like Uber, Meta, Canva, IBM, and Shopify. We recently raised our Series B and have grown 800% over the last 12 months.

Requirements

• 8+ years of enterprise sales or account management experience in complex technical solutions, with a proven track record of exceeding growth goals and delivering net revenue retention.
• Skilled at navigating complex organizations, securing executive buy-in, and building deep, lasting relationships across accounts.
• Strong commercial acumen and skilled at structuring enterprise contracts, multi-year commitments, and navigating enterprise procurement and legal processes.
• Pair an analytical, data-driven approach with consultative selling skills, identifying opportunities and turning insights into actionable account plans that show customers clear business value.
• Ability to travel up to 50%
• Entrepreneurial at heart — hands-on, creative, and team-oriented, motivated to define processes, build programs, and deliver excellence.
• A bachelor's degree or equivalent experience.

Nice To Haves

• Experience in legal tech, contract management, or vertical SaaS selling into enterprise legal or procurement teams.
• Experience taking a product from mid-market into enterprise at a high-growth startup.
• Familiarity with AI/ML products and the ability to translate technical capabilities into board-level business value.
• Experience with complex, multi-year enterprise deals involving legal, finance, and IT buying centers.

Responsibilities

• Own and grow a portfolio of enterprise accounts, building long-term relationships and ensuring Ivo's solutions stay aligned with customer outcomes.
• Manage the full renewals and expansion motion, running consultative sales cycles and uncovering new opportunities through cross-sell and upsell strategies.
• Create and maintain account plans with clear next steps, tracking progress against both customer and company goals.
• Partner closely with CSMs, Solutions Architects, Product, Finance, Legal Engineers, and other internal teams to surface opportunities and resolve challenges before they escalate.
• Monitor customer health and key metrics to proactively identify risk and mitigate churn, staying close to usage data and account signals.
• Stay informed on industry trends and customer digital strategies, positioning Ivo as an indispensable partner rather than just another vendor in the stack.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior