Enterprise Account Manager

Sully.ai

10h

About The Position

You will own Sully’s most strategic clients and be responsible for:
Building executive trust and strong client relationships
Ensuring clients realize value with demonstrable ROI
Owning expansion opportunities
You’ll operate like a GM for your book of business: high judgment, high autonomy, high expectations.

Requirements

• 6+ years in client-facing roles serving C-suite / VPs / Directors, running high-stakes meetings and influencing outcomes.
• Evidence you can create trust fast, deliver results, and keep executive stakeholders aligned.
• You operate like an owner and take extreme accountability.
• You’re metrics-driven, prioritize relentlessly, and own results end-to-end.
• Willingness to travel up to 20% for in-person client meetings and industry conferences

Nice To Haves

• Preferred backgrounds: high-growth B2B startup experience, ex-founders, management consultants, and client-facing finance roles

Responsibilities

• Own the client relationship: build deep partnerships with C-suite, VPs, directors, and clinical leaders; run all client meetings, check-ins and QBRs.
• Lead outcomes: define success metrics, build adoption plans, and ensure our clients win
• Drive expansion: identify opportunities, ensure pilots are successful, demonstrate measurable ROI on the metrics our clients care about (e.g. hours saved, increased revenue, staff satisfaction).
• Playbook building: Build the playbook for how we consult and support our highest value accounts
• Be the voice of the client internally: translate real-world pain into roadmap priorities and ensure Sully ships what moves the needle for our clients

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed