Enterprise Account Manager - Northeast

Trend Micro

2d•$200,000 - $300,000•Hybrid

About The Position

TrendAI™, the enterprise business unit of Trend Micro, focuses on providing organizations with AI visibility and consolidated security. This role is for an Enterprise Account Manager within the Technology, Media, and Communications (TMC) vertical, based on the East Coast (NY/NJ preferred). The position involves strengthening long-term relationships with existing customers, driving security outcomes, and expanding platform adoption. The role requires deep expertise in industry-specific business drivers, regulatory demands, and cyber risk. Collaboration with Customer Success, Solution Engineers, and Solution Architects is key to accelerating maturity, maximizing value, and supporting renewals and expansions. Success requires familiarity with vertical security priorities, emerging threats, compliance frameworks, and consultative engagement skills.

Requirements

10+ years of enterprise value selling or proven success in Account Management, Client Director, Customer Success, or Solution Consulting roles.
A strong track record of revenue attainment and consistent quota achievement.
Proven ability to grow existing customer relationships through value and outcome alignment.
Experience working with enterprise or strategic customers.
Understanding of cybersecurity, cloud, or AI-driven security solutions.
Exceptional communication, negotiation, and strategic thinking skills.
Familiarity with SaaS recurring revenue models and customer lifecycle management.
Experience with MEDDPICC, disciplined forecasting, and resilience under pressure.
Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward.

Nice To Haves

Relationship-driven and trusted by both technical and executive stakeholders.
Skilled at uncovering customer needs and mapping them to platform value.
Confident leading executive-level conversations on security strategy and business outcomes.
Highly organized, proactive, and strong in account planning and proposal development.
Collaborative and effective within a multi-role account team.

Responsibilities

Drive and manage complex sales cycles, orchestrating cross-functional teams to deliver customer outcomes across the TMC vertical.
Retain and expand your book of business by prioritizing customer value, platform-centric adoption, and measurable outcomes.
Apply a consultative approach to solving customers’ critical cyber risk and security challenges.
Position Trend Micro’s platform solutions—including XDR, EPP/EDR, CNAPP, CREM, Zero Trust, SIEM, and AI Security—based on customer needs and competitive context.
Build strategic territory and account plans, set measurable goals, and maintain accurate forecasting with consistency Q/Q and Y/Y.
Leverage customer success stories to demonstrate realized value and drive platform growth.
Stay current on industry trends, threat intelligence, and product innovations.
Travel as needed within the territory and for company events.
Demonstrate strong working knowledge of SaaS, cloud, and cybersecurity architectures.
Effectively position complex, value-driven solutions to both technical and executive stakeholders.
Collaborate with channel partners to support regional go-to-market execution.
Maintain exceptional time management skills and operate with independence and discipline.