Enterprise Account Manager

Signode•Atlanta, MI

21d•Remote

About The Position

The Enterprise Account Manager is responsible for cultivating and managing strategic relationships with high-value national clients. This role focuses on driving account growth through both retention and expansion initiatives. The consultant engages with key decision-makers across all levels of customer organizations. Accounts managed are national in scope and must demonstrate potential for comprehensive product adoption.

Requirements

Bachelor’s degree in Business, Sales, Finance or similar field.
5+ years in Sales.
At least 3 year supporting National level customers.
Travel overnight – up to 50%.
Knowledge of Signode’s products and applications to sell solutions that meet customer’s needs.
Strong manufacturing aptitude.
Ability to use a CRM and read dashboards on PowerBi, with general MS Office proficiency.
Strong technology skills with social media knowledge.
Decision Making / Judgment
Negotiation Skills
Analysis Skills
Organization / Planning
Customer Focus Excellence

Responsibilities

Create and identify opportunities in assigned accounts and develop strategies / account plans to execute against opportunities.
Leads relationship and adoption activities for accounts that are landed by the Business Development Executive.
Meet or exceed assigned sales goals.
Acts as a main point of contact with customers regarding ongoing business requirements and issues.
Develop strong business relationships at key accounts, culminating in Joint Business Plans (JBPs) with top volume customers.
Penetrate all levels of assigned accounts through multiple departments (i.e. executives, buying, logistics, service and replenishment).
Resolves customer inquiries, problems, and complaints to maximize customer satisfaction.
Creates account plans and identifies expansion opportunities.
Produces and leads regular internal and external business reviews.
Coordinates local resources for pull-through of national accounts.
Identify local opportunities for expansion.
Close sales and own completion activities, including fulfillment for large expansion opportunities.
Positions Signode’s value and seeks partnership opportunities.
Complete contribution reports, RFQ’s, and Pricing updates on a timely basis.
Develop sales forecasts by account and brand.
Develop and submit proposals for special trade programs at selected accounts as necessary.
Maintain up-to-date sales opportunities and customer records in CRM.
Work closely with Operations, Product Management, AR team, and Finance teams.
Participate in Training & Development opportunities in order to continually improve, upgrade performance, experience career development and advancement.
Assist the A/R department collecting past due balances and ensure your accounts are in good standing.