Enterprise Account Manager

Cognism • Boston, MA

22h • Hybrid

About The Position

Cognism is a leading provider of European B2B data and sales intelligence, enabling businesses to discover, connect, and engage with qualified decision-makers more efficiently. Headquartered in London with global offices, Cognism's platform is trusted by thousands of revenue teams for prospecting. As an Enterprise Account Manager, you will be responsible for owning and growing a portfolio of customers throughout their entire lifecycle. This includes leading commercial onboarding, driving early time-to-value, managing renewals, and identifying expansion opportunities. You will act as a trusted advisor to your customers, working closely with senior stakeholders to align on measurable outcomes and guide them from onboarding through renewal and growth. This role demands strong commercial ownership, customer leadership, and the ability to operate confidently in a fast-moving, outcome-driven environment.

Requirements

• Revenue Ownership & Performance - Proven experience meeting or exceeding revenue targets.
• Account Management Experience - Background managing an existing book of business.
• Strong Commercial Acumen – Confidence in renewals, expansion strategy, prioritisation, and negotiation.
• Customer-Centric Mindset – Value-led approach with a focus on long-term partnerships and outcomes.
• Operational Rigour – Highly organised, disciplined, and proactive with strong follow-through.
• Stakeholder Management – Comfortable influencing and aligning multiple stakeholders at different levels.

Responsibilities

• Own Customer Relationships - Manage a portfolio of customers across onboarding, retention, renewal, and expansion.
• Lead Commercial Onboarding - Align stakeholders on goals, success metrics, and early value to ensure strong adoption and fast time-to-value.
• Drive Adoption & Value - Run structured, outcome-led customer conversations that demonstrate ongoing impact and ROI.
• Manage Renewals Proactively - Own renewals end-to-end, identifying and mitigating risk early and positioning renewal as a non-event.
• Identify Expansion Opportunities - Spot and execute growth opportunities based on demonstrated value and clear business outcomes.
• Lead Commercial Negotiations - Own pricing, contracting, and negotiations.
• Deliver Demos & Value Storytelling - Tailor product demonstrations and messaging to customer use cases and business priorities.
• Maintain Forecast Accuracy - Keep Salesforce forecasts, pipelines, and account data accurate and up to date.
• Collaborate Cross-Functionally - Work closely with Sales, Customer Success, and Enablement to deliver consistent, high-quality outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees