Account Manager, Enterprise

DigiCert • Herndon, VA

4h

About The Position

The Account Manager, Enterprise is responsible for managing and growing a defined set of accounts within the assigned region. This role focuses on driving net new revenue while supporting renewals, increasing product adoption, and ensuring long-term customer success.
You will build strong relationships with strategic customers, identify new business opportunities, and collaborate closely with in-region Account Managers and cross-functional teams. The primary objective is to drive net-new ACV while supporting retention and expansion across the enterprise customer base.

Requirements

• Proven track record of meeting or exceeding sales targets
• Strong written and verbal communication skills
• Experience managing complex sales cycles and multiple stakeholders in a Saas environment.
• Strong negotiation and objection-handling abilities
• Proactive, resourceful, and solution-oriented mindset
• Ability to collaborate effectively across teams
• Strong relationship-building and customer engagement skills
• Active listening and effective communication
• Curiosity and strong discovery skills to uncover customer needs
• Ability to influence and persuade stakeholders
• Resilience and composure in a fast-paced, dynamic environment
• Organizational awareness and ability to navigate internal dynamics

Responsibilities

• Manage and grow a portfolio of enterprise accounts within the assigned territory
• Create a Territory Pan to identify and close net new revenue opportunities in existing and prospect customers.
• Support renewals and expansion within existing accounts
• Build and maintain strong relationships with key customer stakeholders
• Conduct discovery to build a pipeline of new logo opportunities and existing customer upsells.
• Partner closely with in-region Account Executives on account strategy and execution. Work cross functionally with Account Executives to ensure customer satisfaction within the Region.
• Navigate complex sales cycles and influence decision-making across stakeholders
• Utilize internal systems (SFDC, Clari, Apttus) for forecasting, quoting, and pipeline management
• Act as a liaison between customers and internal teams (e.g., business desk, order management) to ensure smooth deal execution
• Maintain accurate forecasting and pipeline visibility
• Travel as needed for customer meetings, events, and regional engagement

Benefits

• DigiCert offers a competitive benefits package for all of our full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees