Enterprise Account Manager - North America - San Francisco Bay/New York Area

Open•New York, NY

1d•Remote

About The Position

We’re seeking an experienced Enterprise Account Manager in either the San Francisco Bay or New York Metropolitan area to represent &Open to our clients. &Open is a B2B platform that helps global brands build connections with their communities, and we’re looking for a commercial thinker and a passionate, helpful and charismatic communicator to fuel our revenue growth and success. This role requires strong collaboration skills in constructive client engagement and a passion for working with internal partners to achieve designated objectives. The ideal candidate must excel at confident communication, have excellent sales experience and be a star at developing and maintaining client relationships. The role may also require some flexible working hours to support clients in different timezones.

Requirements

3+ years of relationship management & enterprise sales experience
Experience in technology, design or marketing industries
BA/BS degree or equivalent in a related field
Excellent communication skills; we’re looking for detailed writers and confident speakers
Demonstrated ability to manage multiple projects at once
Demonstrated ability to work collaboratively, driving cross-functional solutions alongside others
A strategic mindset; you must have the ability to think beyond immediate needs, determining what will drive long-term success for both your clients and &Open
A self-starter attitude that’s comfortable working autonomously

Responsibilities

Manage client accounts
Be the primary POC. Act as the main point of contact for enterprise clients.
Continuously seek opportunities to provide additional value to ongoing client projects and consequently growth for &Open.
Demonstrate a deep understanding of client objectives, challenges and opportunities.
Manage a sales quota working with some of the biggest logos globally
Project manage. Specifically when it comes to corporate gifting programs and campaigns for enterprise clients, including initial onboarding with internal teams.
Build trust. Create relationships to become a trusted advisor and reliable partner for our clients.
Manage their renewals.
Drive Growth. Create and manage upsell opportunities through the customer lifecycle
Develop a deep understanding of &Open’s products and be able to communicate our unique value proposition to new and potential clients.
Be an industry expert. Know the ins and outs of the corporate gifting marketplace, including key user groups, use cases, competitors and trends.
Provide feedback to your partners on anything you’re hearing in the space (or from customers), developing an informed point of view on what it will take to succeed in the market.
Have the foresight to proactively solve problems, even if they are outside of your expertise or current responsibilities.