Enterprise Account Manager – Health Systems
About The Position
Oxford Medical Simulation (OMS) is hiring an Enterprise Account Manager – Health Systems to own the retention and commercial growth of our enterprise health system accounts. This is a senior, quota-carrying role focused on renewals, expansion, and strategic account growth across our U.S. health system customers. You’ll build strong executive relationships, lead complex commercial conversations, and partner closely with the Healthcare Implementation team and the VP of Healthcare to grow successful customer partnerships over time. This role is ideal for someone who is highly commercial, relationship-led, and comfortable navigating complex healthcare organizations with multiple stakeholders across clinical, operational, educational, procurement, IT, legal, and finance teams.
Requirements
- 7–10+ years of quota-carrying experience in enterprise client success, strategic account management, or enterprise SaaS sales
- Recent experience working with U.S. health systems / IDNs / hospitals
- Proven success retaining and growing large, complex accounts through renewals and expansion
- Experience closing six-figure+ SaaS agreements and navigating sophisticated buying and contracting processes
- Strong commercial judgement, executive presence, and forecasting discipline
Nice To Haves
- Experience with clinical education, simulation, workforce readiness, learning technology, or healthcare operations
- Experience expanding from a pilot or a departmental deployment to broader enterprise adoption
Responsibilities
- Own renewals and expansion across a portfolio of enterprise health system accounts
- Build and execute strategic account plans to deepen relationships, mitigate risk, and grow account value
- Identify and close upsell, cross-sell, and broader enterprise expansion opportunities
- Build trusted relationships with senior stakeholders across customer organizations
- Lead renewal motions, including navigation of procurement, contracting, legal and InfoSec as necessary
- Maintain accurate forecasting, strong pipeline visibility, and CRM discipline
- Partner cross-functionally to turn successful adoption into long-term commercial growth
- Ensure customer utilization and analytics are tied back to meaningful outcomes in order to demonstrate continuous value and ROI
Benefits
- 38 days paid time off
- Uncapped commission
- Medical, Vision and Dental Insurance
- High specification laptop and VR headset
- Flexible work environment - work from home/ remote first
- $600 one-off office set up allowance
- Knowing that you are making a real difference!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
