Account Executive
About The Position
Alvaria is seeking a strategic, entrepreneurial Enterprise Account Executive to drive growth across the next generation of AI-powered customer experience solutions. This is more than a traditional sales role. We are looking for a consultative sales leader who can engage C-suite executives, customer experience leaders, operations teams, and technology stakeholders to reimagine how organizations leverage AI, automation, and modern contact center technologies to transform business outcomes. As a key member of our sales organization, you will identify, develop, and close complex enterprise opportunities while serving as a trusted advisor to customers navigating digital transformation initiatives. You will own the entire sales cycle—from strategic prospecting and executive engagement to business case development, negotiation, and successful close.
Requirements
- 7+ years of successful enterprise software sales experience within SaaS, IaaS, CCaaS, Customer Experience, AI, Automation, or UCaaS environments.
- Proven track record of consistently exceeding quota and delivering predictable revenue growth.
- Experience selling complex, high-value solutions into enterprise and upper mid-market organizations.
- Executive presence with the ability to build credibility with C-suite leaders and business decision-makers.
- Strong consultative selling, account planning, and value-based selling capabilities.
- Demonstrated success managing sophisticated, multi-stakeholder sales opportunities.
- Understanding customer experience technologies, AI-driven automation, conversational AI, analytics, and cloud platforms.
- Ability to translate technical capabilities into compelling business outcomes and strategic initiatives.
- Passion for helping organizations innovate through AI and modern customer engagement technologies.
- Exceptional communication, negotiation, presentation, and relationship-building skills.
- Strong business acumen with the ability to connect technology investments to financial and operational results.
- Highly self-motivated, resilient, and comfortable operating in a fast-paced, high-growth environment.
- Strategic thinker with a hunter mentality and a collaborative approach to winning business.
Responsibilities
- Develop and execute strategic account and territory plans focused on acquiring new enterprise customers.
- Identify and engage senior decision-makers responsible for customer experience, operations, service delivery, digital transformation, and AI strategy.
- Build and maintain a robust pipeline of qualified opportunities across targeted industries and accounts.
- Position Alvaria's AI-powered customer experience, contact center, and automation solutions as strategic business enablers.
- Uncover customer challenges and align solutions to measurable business outcomes, including cost reduction, revenue growth, customer satisfaction, employee productivity, and operational efficiency.
- Facilitate executive-level conversations around digital transformation, automation, compliance, and AI adoption.
- Partner with Solution Consultants and technical experts to design differentiated solutions that address customer business objectives.
- Build compelling business cases and ROI models that demonstrate measurable value.
- Navigate complex enterprise sales cycles involving multiple stakeholders, procurement teams, legal departments, and executive sponsors.
- Develop both short and long-term growth plans aligned with company objectives.
- Maintain accurate pipeline management and forecasting while consistently progressing opportunities through the sales process.
- Analyze market dynamics, competitive threats, and customer trends to identify new growth opportunities.
- Work closely with Marketing, Product Management, Professional Services, Customer Success, and Partner teams to create exceptional customer experiences.
- Leverage executive sponsorship and cross-functional resources to accelerate customer success and revenue growth.
- Serve as a trusted ambassador for Alvaria at customer meetings, executive briefings, industry events, conferences, and partner engagements.
- Travel as needed to build strategic relationships and advance business opportunities.
Benefits
- Opportunity to make a direct impact on our growth and our customers' success.
- Join a team that values curiosity, accountability, collaboration, and results.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
