Enterprise Account Executive

Meraki-Labs•Palo Alto, CA
•Remote

About The Position

NuPlay is building next-generation AI agents that transform how enterprises engage customers and drive revenue. Our platform lets companies deploy conversational and agentic AI across sales, support and operations, with measurable ROI through automation and intelligence. Backed by $27.5M in seed funding, we're scaling fast and partnering with leading enterprises to redefine customer experience through AI. We're hiring a quota-carrying Senior Enterprise Account Executive to win net-new business across Retail and Consumer Goods in North America. This is a hunter role: you'll land new logos, build pipeline from scratch and close complex, high-value AI deals. You'll work closely with our founders, product and engineering teams to shape solutions for enterprise customers. - Annual quota: ~$1M–$2M+ ARR, uncapped commission - Territory: Named enterprise Retail & Consumer Goods accounts across North America - Location: Remote, USA | Travel: 20–40%

Requirements

  • 8+ years of enterprise sales experience in SaaS, AI or deep tech
  • A proven record of beating quota ($1M+ ARR a year)
  • Strong experience selling into Retail / Consumer Goods
  • Skill at outbound prospecting and building pipeline on your own
  • Comfort selling complex, technical solutions with long sales cycles
  • Experience engaging and closing C-level stakeholders
  • The drive to thrive in an early-stage, fast-moving startup
  • Fluent English (Spanish is a plus)
  • Valid work authorisation

Responsibilities

  • Own the full sales cycle
  • Prospect, qualify and close new enterprise customers
  • Run deals from first conversation to signed contract
  • Navigate multi-stakeholder sales cycles of 3–9 months
  • Use and grow your network
  • Bring an existing network of Retail / CPG decision-makers (CX, Digital, AI leaders)
  • Use those relationships to speed up introductions, pipeline creation and deal cycles
  • Keep growing your network through industry events, engagement and referrals
  • Build your own pipeline
  • Design targeted outbound strategies for enterprise Retail & Commerce accounts
  • Generate pipeline through your network, outbound prospecting and partner channels
  • Maintain 3–5x pipeline coverage
  • Sell at the executive level
  • Engage CXOs: Chief Digital, AI and CX leaders
  • Position NuPlay as a strategic AI transformation partner
  • Lead value-based conversations tied to revenue, efficiency and CX outcomes
  • Sell consultatively
  • Partner with Product & Engineering on tailored demos and pilots
  • Turn customer pain points into AI-driven solutions
  • Build ROI business cases around automation, upsell and retention
  • Close and expand
  • Land initial deals, typically $100K–$500K ACV
  • Find expansion opportunities after deployment
  • Consistently meet or beat your annual quota

Benefits

  • Competitive OTE + equity
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