Enterprise Account Director

Indeed Flex•Austin, TX

16h•$95,000 - $146,000•Hybrid

About The Position

We are Indeed Flex, a tech-first staffing platform that empowers workers with flexible shift choices and businesses with efficient hiring. We are removing the friction of the traditional agency model, emphasizing speed, transparency, and choice. Operating with the agility of a high-growth scale-up, we are backed by the stability and resources of Indeed, the world's #1 job site. This unique position allows us to innovate rapidly while leveraging significant market strength. As an Enterprise Account Director at Indeed Flex, you will be the primary architect of our ongoing strategic partnerships. You will manage a portfolio of existing client accounts and recent business wins, focusing on increasing revenue, driving profitability, and ensuring long-term retention. The purpose of this role is to act as a strategic advisor, helping our clients improve productivity, recruitment processes, and overall performance through our platform. You will identify new lines of business and manage key accounts in line with agreed-upon contracts and KPIs for Managed Service Provider (MSP) or Neutral Vendor contracts.

Requirements

Minimum 3+ years in an Account Director or Program Manager role, with a strong preference for enterprise-level or multi-site operations.
Experience within staffing, recruitment, workforce solutions, SaaS, HR technology, or RPO.
Proven track record of independently winning and managing client contracts valued at $5M - $10M+.
Highly proficient with Salesforce (or similar CRM) and Google Workspace.
Ability to leverage technology, automation, and AI tools to improve efficiency, streamline workflows, and enhance the customer experience.
Experience using collaboration tools such as Miro, Outreach, Zoom, and Slack within a distributed workforce.
High level of technical acumen to quickly learn and utilize new software.
Action-oriented with a strong sense of ownership, proactively driving next steps, maintaining momentum across cross-functional teams, and influencing stakeholders to achieve shared customer outcomes.
Strong ability to collect, interpret, and analyze data and statistics to drive consultative, trust-based relationships.
This position requires the employee to drive.

Nice To Haves

Direct experience in the Recruitment, Staffing, or RPO sectors is preferred.
Candidates with a strong background in SaaS (Software as a Service) account management, provided you can demonstrate an ability to apply those skills to a tech-enabled service environment.

Responsibilities

Define and execute a comprehensive account strategy to achieve short-term business objectives while securing long-term growth.
Establish and nurture executive-level relationships within assigned clients to promote the company’s value proposition and uncover sales opportunities.
Drive repeat business through a deep understanding of client context, upselling, and cross-selling.
Develop robust Business Cases and ROI analyses to support winning pitches.
Track and monitor the delivery of solutions, ensuring all milestones are met and internal resources are appropriately allocated to the account.
Lead internal meetings to design recruitment and onboarding campaigns, report on sales activities, and implement new product features.