Enrollment Technology Specialist

GIS National LLCMorris, IL
Onsite

About The Position

The Enrollment Technology Specialist will work closely with our Account Management team to deliver enrollment technology to our customers in an accurate and timely fashion.

Requirements

  • Must be able to work in a fast-paced environment.
  • Must have the ability to learn quickly.
  • The candidate has a sense of urgency and takes pride in their work.
  • Must be comfortable in a team environment.
  • Must have the ability to troubleshoot and articulate solutions to issues.
  • At least one year of professional work experience.
  • Self-motivated and goal oriented.
  • Strong organizational, time management and follow-through skills.
  • Highly proficient in the basics of Microsoft Excel (expert preferred, but not required).
  • Excellent communication skills both written and verbal.
  • Desire to continually learn new products and services.
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

Nice To Haves

  • Employee Benefit industry experience is preferred.
  • Expert proficiency in Microsoft Excel is preferred.
  • Undergraduate degree is preferred.

Responsibilities

  • Gain knowledge of insurance products including but not limited to dental, life, disability, vision, accident, critical illness, and medical.
  • Serve as a technical resource for Account Management and Sales
  • Develop relationships with our local teams
  • Provide prompt, efficient, high-quality service to our broker partners and clients.
  • Responsible for obtaining discrepancies from carriers and be able to fix/adjust discrepancies based on structure.
  • Identify trends with carriers and/or plan builds and follow through on updated educational pieces.
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