Enrollment Specialist

Quality Staffing•Nashville, TN

11h•Hybrid

About The Position

Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for experienced Administrative Services Assistants/Enrollment Specialists to work through our agency as a contract employee with the Tennessee Department of TennCare (TN TennCare) located in Nashville, TN. This is a hybrid position working from 8:00 am to 4:30 pm Monday through Friday. The pay rate for this position is $28.50 per hour. The Department of TennCare and the LTSS Operations team are seeking a candidate to assist with Enrollment Specialist level work related to enrolling and disenrolling TennCare members. Due to the implementation of a new eligibility system, PERLSS, the enrollment team needs additional assistance to manage the workload. Must be local to the Nashville area.

Requirements

Graduation from an accredited college or university with a bachelor's degree or graduation from an accredited college or university with an associate's degree and two (2) years of qualifying professional experience.
Excellent verbal and written communication skills.
Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
Excellent time management skills and ability to multitask and prioritize work in order to meet specific timeframes and deadlines with minimal supervision.
Keen attention to detail and adherence to deadlines.
Organizational skills.
Self-motivated and able to thrive in a fast-paced and results-driven environment.
Critical thinking and problem-solving skills.
Must be local to the Nashville area.

Responsibilities

Month 1: Training on new role, including shadowing and completion of new hire onboarding process.
Month 2: Begin working independently, with hands on support and monitoring of supervisor, on enrollment related tasks; these tasks will include enrollment and disenrollment functions, transcribing approved PASRR determinations into the TMED system, and assisting with redetermination processes; weekly check ins to occur with supervisor to monitor productivity and answer questions.
Months 4-10: Fully independent in role and providing support with enrollment tasks; this will include providing required reports, as needed, to supervisor; in months 9 and 10, supervisor will begin discussing transition plan for tasks, to include a review of eligibility system implementation related tasks which are close to completion or have already been completed.
Months 11-12: Work with the enrollment team on transitioning responsibilities to team members and finalizing outstanding work tasks; supervisor will create a transition plan to minimize transition related gaps, ensuring compliance with rules and required timeframes.