Enrollment Receptionist and Administrative Assistant

Methodist University•Fayetteville, NC

28d

About The Position

To perform a variety of complex and responsible clerical duties for assigned areas of responsibilities; to provide a variety of detailed information to students, parents, faculty and staff; to maintain complex and detailed records and files related to assigned areas of responsibility; and assist with special projects. This position reports to the Director of Global Education and Enrollment Operations

Requirements

High school diploma or equivalent.
1-3 years of recent administrative experience, preferably in a University setting.
Knowledge of office procedures, methods and word processing equipment.
Methodist and procedure for operating computers and related equipment, including specific operating systems, and appropriate commands.
Business letter writing and basic report preparation.
Principles and procedures of basic recordkeeping.
Laws, rules and regulations pertaining to assigned area of responsibility including releasing confidential student information and processing mail.
Ability to explain and apply University policies, procedures, rules and regulations.
Type at a speed necessary for successful job performance.
Communicate clearly and concisely, both orally and in writing.
Type at a speed necessary for successful job performance.
Maintain detailed records and files.
Work independently in the absence of supervision.
Establish and maintain effective working relationships.

Nice To Haves

Associate's degree preferred.

Responsibilities

Answer enrollment related calls and transfer to other University departments as needed.
Provide information and assistance to callers
Greet current and prospective students and their families as they arrive in Stout Hall, directing them to the appropriate office or Enrollment personnel
Sort and distribute mail to appropriate offices in Stout Hall
Verify and input a variety of information into the student information system, including inputting inquiries and providing support for application processing
Perform assigned daily procedures communications to prospective students utilizing the student information system
Perform general clerical work including filing, scheduling appointments, duplication, and processing of information
Research problems and discrepancies in student records, applications, transcripts and standardized test scores
Interpret University policies, procedures, rules and regulations in response to inquires and concerns; refer inquires and concerns to appropriate personnel
Help to organize and maintain record and application filing systems
Be available for weekend duty hours as needed
Perform related duties as assigned