Enrollment Manager

Ceresti Health
3d

About The Position

The Enrollment Manager is responsible for leading, developing, and performance-managing a team of Enrollment Specialists while maintaining a limited personal enrollment caseload. This is a player–coach role designed to ensure both operational excellence and a consistently high-quality caregiver experience. This leader is accountable not only for team productivity and conversion outcomes, but also for coaching effectiveness, team engagement, and the overall quality of enrollment conversations.

Requirements

  • 3–5+ years in enrollment, admissions, inside sales, or member engagement
  • Prior leadership or team lead experience
  • Demonstrated success improving conversion or team performance
  • Experience working in metric-driven environments

Nice To Haves

  • Healthcare or caregiving experience preferred

Responsibilities

  • Team Performance Leadership
  • Coaching & Development
  • Individual Enrollment Contribution (Player–Coach)
  • Operational Excellence & Continuous Improvement
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