Enrollment Coordinator
About The Position
Help Students Take the Next Step Toward Their Future At Maryville University, we believe education has the power to transform lives. We're seeking an organized, service-oriented, and relationship-focused professional to join our Online and Graduate Enrollment team as an Enrollment Coordinator. In this role, you'll play a key part in helping prospective students navigate the enrollment journey—from their first inquiry through onboarding and orientation. You'll work alongside a collaborative team dedicated to delivering an exceptional student experience while helping future learners achieve their academic and professional goals. Whether you're beginning your career in higher education, student services, enrollment, or customer success, this is an exciting opportunity to make a meaningful impact while developing valuable skills in recruitment, operations, and student engagement.
Requirements
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to work effectively in a fast-paced, collaborative environment.
- Proficiency with Microsoft Office applications.
- Ability to learn and effectively utilize CRM and student information systems.
Nice To Haves
- Experience in customer service, higher education, admissions, enrollment, student services, or administrative support is preferred but not required.
- Familiarity with online education, graduate programs, or the student lifecycle is a plus.
Responsibilities
- Support recruitment efforts for online and campus-based graduate programs.
- Guide prospective students through each stage of the enrollment process with clear, timely, and personalized communication.
- Answer questions and provide accurate information about programs, admissions requirements, and enrollment processes.
- Build positive relationships with students and help them feel confident in their decision to pursue their education at Maryville.
- Assist newly admitted students with next steps, including registration, orientation, financial aid, and other onboarding activities.
- Partner with Admissions, Financial Aid, Student Success, and Advising teams to help students overcome barriers and stay on track toward enrollment.
- Advocate for students by connecting them with resources and helping resolve concerns throughout their enrollment journey.
- Maintain accurate student records and communications within the CRM system.
- Monitor application progress and proactively follow up regarding missing documents or requirements.
- Support enrollment reporting, data tracking, and administrative processes that help the team meet enrollment goals.
- Ensure a high degree of accuracy and attention to detail across all enrollment-related activities.
- Coordinate recruitment events, webinars, and engagement initiatives for prospective students.
- Assist with projects designed to enhance recruitment strategies, onboarding experiences, and student engagement efforts.
- Supervise and support student employees by providing training, overseeing projects, and providing progress updates.
Benefits
- Medical, dental, and vision coverage
- Retirement plan with 100% University matching up to 9% contributions
- University-paid life and long-term disability insurance
- Generous paid time off, including 18 holidays, 3 weeks of vacation, 12 sick days, and 4 personal days
- Full/Partial Tuition waived for employees and eligible dependents
- Hybrid and flexible work schedules
- Wellness programs and employee assistance resources
- Free parking, fitness center access, and other campus perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
