Enrollment Communication Specialist

Saint Xavier UniversityChicago, IL

About The Position

The Enrollment Communications Specialist will manage, implement, and continuously improve a comprehensive annual communications strategy in Slate, supporting both undergraduate and graduate enrollment goals. Reporting to the Director of Enrollment Operations, this role will serve as a Slate communications superuser and act as a bridge between the admissions and marketing team to ensure consistent SXU branding and messaging.

Requirements

  • Bachelor’s degree required
  • Proficiency in the use of computer technology and software in a business setting required
  • Experience working with business processes and operations is required
  • Excellent written communication skills (writing, editing, proofreading)
  • Experience working in admissions, operations, or beginner-to-intermediate information technology roles
  • Must be highly organized and detail oriented
  • Excellent time management skills
  • An interest in learning and the ability to master policies, processes, and procedures quickly is essential
  • Ability to understand and articulate complex issues and business processes
  • An interest in working in a fast-paced team environment is necessary

Nice To Haves

  • Experience with Technolutions Slate or other student information systems or CRMs is highly preferred
  • Project management skills and problem-solving skills are preferred
  • Experience or interest in learning HTML/CSS/Javascript

Responsibilities

  • Develop and maintain communications campaigns in Slate (email, SMS, print)
  • Write, edit, and proofread all content for accuracy and tone
  • Build and manage the annual communications calendar, ensuring deadlines are met
  • Collaborate with admissions and marketing stakeholders to align messaging with branding and strategic goals
  • Maintain documentation of communication flows and assets
  • Manage reporting to track communication effectiveness
  • Assist in implementing new Slate features and functionality
  • Serve as backup to the Director of Enrollment Operations as needed
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