Enrollment Coach

Hingham•Hingham, MA
•Onsite

About The Position

The purpose of this role is to increase revenue by enrolling more customers into our on-site, membership based training program. This role presents an exciting opportunity to engage with customers, showcase our reality-based simulator, and provide informative tours of our facility.

Requirements

  • Strong communication skills
  • Strong negotiation skills
  • Strong problem-solving skills
  • Ability to update the CRM daily with accurate information.

Nice To Haves

  • A bachelor's degree is often preferred, especially for sales roles in certain industries.
  • Industry-specific certifications can be beneficial.

Responsibilities

  • Conducting 90-minute training demos, facility tours, and membership offers to enroll customers into the membership program.
  • Booking additional tours from a database of prospects who have registered but not yet scheduled.
  • Nurturing prospects who did not sign up during their training demo into future customers.
  • Updating the CRM daily with accurate information to ensure visibility and accountability.

Benefits

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Excellent earning potential with a base pay & commissions
  • Employee discounts on merchandise and training programs.
  • Training and support to enhance your knowledge of firearms and self-defense techniques.
  • Opportunity to be part of a dynamic team in a fast-growing industry.
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