Enrollment Clerk

Blue Cross Blue Shield of Wyoming•Cheyenne, WY

About The Position

As an Enrollment Clerk with BCBSWY you will ensure that member information is added and maintained on our system accurately, and in a timely manner. This may include adding new members, processing terminations, and making updates to member demographic information such as names, addresses, and phone numbers. You will be a critical part of our dynamic team by becoming familiar with the eligibility rules across multiple types of business, as well as with applicable State and Federal guidelines pertaining to insurance membership. As a front facing ambassador of BCBSWY, you will correspond in writing, via telephone, and through e-mail with salespeople, clients, vendors, other internal departments, and applicants regarding eligibility, incomplete applications/changes, and other enrollment questions.

Requirements

High school diploma or equivalent
At least six months of office experience
Strong attention to detail
Excellent written and verbal communication skills
An understanding of legal and contractual language
The ability to use computers and associated software programs

Nice To Haves

Prior insurance experience

Responsibilities

Processing HIPAA release of information forms
Updating coordination of benefit details
Ordering and validating member ID cards
Preparing documentation for scanning
Quality control of enrollment updates

Benefits

Best-In-Class Health Insurance at minimal to no-cost for BCBSWY employees!
Medical
Dental
Vision
401(k)
Life insurance
Paid time off (PTO)
10 paid holidays in addition to PTO annually
8 paid volunteer hours
Various wellness programs
Dress code of "Dress for Your Day!" which can mean jeans every day (depending on your role).
Employees are eligible for annual merit increases.
Monthly incentives that are based on individual and company performance are also available to eligible employees and members of our Sales Team can realize generous performance-based commissions.