Enrollment Associate

Fort Valley State University • Fort Valley, GA

6d • Onsite

About The Position

FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Enrollment Associate. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.

Requirements

• Familiarity with higher education operations.
• General understanding of CRM technology and their best practices, support, and functionality
• Strong analytical skills with the ability to collect, organize, and disseminate significant student prospect information with attention to detail and accuracy.
• Ability to efficiently and effectively solve problems, prioritize time according to tasks, initiate and implement projects independently.
• Excellent customer service, attention to detail, verbal, written and interpersonal communication skills are required.
• Associate or bachelor's degree in related field required
• One year of professional experience in admissions, or demonstrated experience in data collection, record keeping, and customer service.
• Documented history of successfully learning and leveraging technology in the workplace.

Responsibilities

• Assist in the processing and receipt of incoming admission applications and enrollment documents (ex: transcripts, test scores, supporting documents, etc. (50%)
• Learn and utilize all available document management systems integrated through the FVSU admission process while maintain accurate, confidential student records (25%)
• Serve as a liaison between the department and vendors that support our technology platforms (10%)
• Support on-campus Admissions events such as Open House, campus tours, and other events. (5%)
• Provide an exemplary customer service experience to prospective students, guests, and the campus community (5%)
• Perform other tasks as assigned by the Executive Director (5%)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree