English-Spanish Bilingual Telephone Interviewer

University of Florida•Gainesville, FL

7d•Onsite

About The Position

UF has an opportunity for you as a Part-Time Bilingual English-Spanish Telephone Interviewer in the UF Survey Research team. This is a great opportunity for summer job seekers, hiring applicants to work through August 2026. As an English-Spanish Bilingual Telephone Interviewer, you'll be responsible for conducting surveys over the phone with diverse respondents. Your communication skills play a vital role in gathering valuable data for academic and business research, while you gain hands-on experience in the field of survey research. The UFSRC is a casual call center work environment that has a flexible part-time schedule which allows employees to balance academic and personal commitments while gaining valuable work experience. Interviewing shifts are available between 10AM and 10PM on weekdays, 12PM to 6PM on Saturdays, and 3PM to 6PM on Sundays. To succeed in this role, you'll need exceptional communication and interpersonal abilities, a clear speaking voice, and the capacity to adapt to various situations. Basic proficiency in computers and technical knowledge, a willingness to learn new software, and the ability to follow instructions are also essential. No sales, marketing, lobbying, or fundraising is involved with this position.

Requirements

18 years old or older.
High school diploma or equivalent.
Ability to work at least 15 hours per week.
Able to work for the next 3 months after start date.
Clear & professional speaking voice in fluent English and fluent Spanish.
Ability to work at least 2 weekday evenings 6 PM to 9 PM per week.
Ability to work one 3-hour weekend shift.
Ability to work from 9 PM to 10 PM at least 1 weekday per week on seasonal projects contacting the Central Time Zone (i.e. Texas).

Nice To Haves

Ability to read from a script exactly as written.
Ability to listen effectively and follow instructions.
Basic computer literacy.
Customer service and telephone experience.
Ability to follow standard operating and project-related procedures.

Responsibilities

Conducting surveys over the phone with diverse respondents.
Gathering valuable data for academic and business research.
Gaining hands-on experience in the field of survey research.

Benefits

Starting pay of $16.50/hour plus productivity incentives based on above-average performance.
Opportunities for quick promotion and pay increases.
Paid orientation and paid training.
Creating your own work schedule with options to choose from: weekday afternoon shifts (3PM-6PM), weekday evening shifts (6 PM-9 PM), 3-hour weekend afternoon shifts, and weekday Grave shifts (9 PM-10 PM).
Flexible scheduling - employees who maintain good attendance may have the flexibility to pick up or drop shifts when available.
Relaxed, friendly, temperature-controlled environment with the ability to read and study non-electronic sources while working.
Headset required for the role is provided. No additional equipment needed.
An opportunity to develop communication skills and gain experience collecting data for research.
Free access to UF online training and career development courses.
Interesting and meaningful work.
A convenient location close to UF’s main campus.