English Editorial Coordinator

Doctors Without Borders / Médecins Sans Frontières (MSF) Canada•Toronto, ON

1d•Hybrid

About The Position

MSF Canada’s Communications Department is responsible for achieving brand visibility by disseminating information about MSF across mass media, including press, web and social media platforms. The department increasingly seeks to not only broadcast information but to engage audiences in ongoing narratives related to humanitarian issues, current events, operational transparency and organizational accountability. The Communications Department disseminates stories about workers returning from international assignments, as well as news stories, photos and videos from the more than 70 countries where MSF works. The English Editorial Coordinator reports to the Editorial Manager and works closely with the English Editor and the communications, digital and fundraising teams – and other departments as needed – to help raise awareness across Canada of MSF’s medical humanitarian work. In collaboration with the English Editor, they must ensure adherence to MSF style guidelines and voice in all written English content assigned to their review. The English Editorial Coordinator may write, translate using software, edit, or review written and digital content in English, and support the English Editor in the editorial process for all MSF Canada print and digital content. Additionally, the English Editorial Coordinator may provide dedicated reviews of English digital materials in particular (e.g., digital ads, email copy, web donation pages, etc.) to ensure digital best practices (e.g., SEO, AEO, GEO, WCAG, etc.) and alignment with MSF Canada’s voice.

Requirements

Experience in English proofreading, copy editing and writing.
Experience working in communications, marketing, publishing, journalism or agency environments.
Experience writing or adapting English marketing, fundraising or advocacy copy, including headlines, taglines, calls to action, email campaigns and web content.
Demonstrated understanding of audience-centred writing, marketing and digital engagement principles.
Experience editing and optimizing content for digital channels, including web, email and social media.
Working knowledge of digital content best practices, including SEO, AEO, GEO, accessibility, readability and conversion-focused writing.
Experience with web publishing and content management systems (e.g., WordPress or similar platforms).
Experience reviewing metadata, page structure and other elements that improve content discoverability and user experience.
Demonstrated experience in print production and editorial workflows.
High level of attention to detail, accuracy, consistency and quality control.
Experience applying inclusive language and accessibility principles to written communications.
Experience collaborating with designers, digital marketers and cross-functional stakeholders to produce integrated communications products.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
English fluency, spoken and written.
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

Nice To Haves

French working knowledge, spoken and written, is highly desirable.

Responsibilities

As assigned by the English Editor, review English-language materials produced by MSF Canada and other MSF offices (web content, email, letters, social media posts, etc.) to ensure accuracy, quality of language, adherence to MSF Canada's brand guidelines and Equity, Diversity, and Inclusion (EDI) recommendations, as well as web and SEO, Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) best practices.
Propose and help create English marketing copy for MSF Canada campaigns and communications products (e.g., scripts, digital copy, webpage copy, email copy and other as assigned) to help meet communications, fundraising and advocacy goals across the organization.
Stay informed of MSF's international projects, operational updates and public communication guidance to ensure English language communication tools produced by MSF Canada contain the most up-to-date and accurate information.
Support the English Editor to deliver English copy editing for various departments, following the tasks in Asana, Teams or email and according to the MSF Canada Brand Guidelines, EDI and other reference documents.
Support the Fundraising Department as assigned with the editorial review of content for donor audiences (e.g., email, print, digital).
Work closely with the Digital Creative Officer and Digital Communications Officer to ensure digital production content (e.g., infographics, quote graphics and other digital production products) are compelling and accurate in English.
As needed, support the English Editor with English editing for Dispatches, MSF’s biannual flagship magazine (print & digital editions), including by reviewing and producing English language content, as well as the editorial process for MSF Canada’s annual Impact report as needed.
Reporting to the Editorial manager, ensure all materials produced by MSF Canada in English assigned to the English Editorial Coordinator are consistent with MSF branding guidelines, voice and values, including press releases, web statements, social media content, videos, reports and other materials.
Provide in-house English copy-editing support to other departments as requested.