SSCI Engineering Technician

IDEX • West Jordan, UT

16d • Onsite

About The Position

The SSCI Engineering Technician is a technical execution role within the Site Systems & Continuous Improvement Engineering (SSCI) organization. SSCI is responsible for advancing Continuous Improvement, Environmental, Health & Safety (EHS), Total Productive Maintenance (TPM), Facilities, Product Failure Analysis & Repair, Sustainability, and other site systems that support operational excellence, customer satisfaction, and scalable business growth. This position serves as a primary execution resource for SSCI work through implementation, investigation, data collection, problem solving, and follow-through activities. The role is aligned to a primary product area, such as Pumps or Heaters, while supporting broader business priorities as needed. The ideal candidate is self-motivated, hands-on, and driven to improve systems, solve problems, and deliver measurable business impact. Success in this role is measured by business value delivered through Continuous Improvement, effective product failure analysis, field service support, implementation of site system initiatives, and contribution to long-term operational performance.

Requirements

• Associate degree in a technical field preferred, or equivalent combination of education, training, and hands-on technical experience.
• Experience in manufacturing, engineering, maintenance, technical service, product repair, failure analysis, equipment support, or similar hands-on technical environments preferred.
• Strong mechanical and electrical troubleshooting aptitude, with the ability to identify issues, investigate causes, and support practical corrective actions.
• Ability to read and interpret technical drawings, procedures, work instructions, specifications, test requirements, and basic product or equipment documentation.
• Ability to inspect, troubleshoot, disassemble, repair/rebuild, test, and document findings on products, equipment, tooling, or process-related issues.
• Ability to safely use hand tools, measurement tools, test equipment, computers, and standard manufacturing or office equipment.
• Ability to collect, organize, analyze, and communicate technical information clearly through reports, verbal updates, and cross-functional discussions.
• Practical, improvement-oriented mindset with strong attention to detail, teamwork, communication, and problem-solving skills.
• Ability to work independently on assigned tasks while knowing when to escalate issues, ask questions, or involve Engineering, Quality, Operations, or other stakeholders.

Nice To Haves

• Experience with Continuous Improvement, Lean Manufacturing, Theory of Constraints, Product Failure Analysis & Repair, field service support, equipment reliability, Total Productive Maintenance, Environmental, Health & Safety programs, or sustainability initiatives is preferred.

Responsibilities

• Support Continuous Improvement initiatives through data collection, observation, implementation support, and follow-through activities.
• Participate in shop-floor observation activities, time studies, process evaluations, value stream mapping, rapid improvement events, and other improvement efforts.
• Assist with productivity, throughput, quality, cost reduction, and operational improvement projects.
• Support collection and analysis of data used to identify, prioritize, validate, and sustain improvements.
• Perform product inspection, troubleshooting, teardown, repair/rebuild, testing, documentation, and failure analysis for returned or field-affected products.
• Prepare failure analysis reports, field service reports, and investigation summaries that clearly communicate findings, conclusions, and improvement opportunities.
• Support occasional field service activities, customer recovery efforts, product evaluations, and on-site technical investigations.
• Support product failure analysis, repair, and field service activities as strategic business functions by identifying improvement opportunities and contributing to customer retention and business growth.
• Participate in customer-facing activities as needed to support investigations and recovery efforts.
• Support implementation and sustainment of site system initiatives including Environmental, Health & Safety, Total Productive Maintenance, Facilities, Sustainability, Operational Excellence, and the IDEX Green Initiative and related sustainability efforts.
• Assist with implementation of visual controls, standard work, safety improvements, equipment reliability activities, and other system improvements.
• Support audits, assessments, inspections, and improvement activities associated with SSCI priorities.
• Support improvement and reliability initiatives associated with equipment and facility systems while maintaining focus on system improvement.
• Support Engineering, Operations, Quality, Supply Chain, and other business functions through SSCI priorities and initiatives.
• Develop and update technical documentation when directly supporting Continuous Improvement, Product Failure Analysis & Repair, field service, or site system priorities.
• Support implementation activities associated with approved improvement projects and business initiatives.

Benefits

• IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree