Engineering Technician
Supermicro•San Jose, CA
•Onsite
About The Position
Supermicro is committed to our customers' success through teamwork, attention to detail, and valuing relationships. We have an immediate opening for a Engineering Technician to join our assembly team responsible for building of Supermicro products that meet product quality requirements and shipment deadlines. The goal will be to ensure that production procedures will be carried on smoothly to maximize efficiency and profits.
Requirements
- BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or equivalent
- 2+ years of experience in hardware/system testing, validation, and failure analysis (data center or enterprise systems preferred)
- Strong knowledge of Linux, networking switches, and server architecture
- Hands-on experience with server hardware, BIOS/firmware, storage, and rack integration
- Advanced troubleshooting skills across hardware, firmware, and system-level components
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) for report generation
- Strong communication skills, both verbal and written, with ability to explain technical findings clearly
- Experience mentoring or supervising technicians/engineers
- Electronics and digital components knowledge required
- Ability to work independently as well as part of a global team
- Willingness to travel domestically and internationally (up to 25%)
Responsibilities
- Lead and debug systems, rack integration, and server sample systems
- Mentor and provide technical direction to junior technicians
- Perform rack- and system-level troubleshooting, identifying root causes and proposing corrective actions
- Conduct failure analysis and generate detailed reports with recommendations for design and process improvements
- Collaborate with R&D, product management, and manufacturing to support new product introduction (NPI) and development
- Review and refine test methodologies, validation procedures, and reliability tests to improve coverage and efficiency
- Maintain rack inventory control and ensure compliance with test configurations and documentation
- Generate and maintain detailed test reports, capturing configuration, process steps, findings, and results
- Interface directly with customers and provide on-site support at data centers (up to 25% travel)
- Stay updated on server hardware, storage, networking technologies, and industry best practices
Benefits
- comprehensive benefits package
- participation in bonus and equity award programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
