Engineering Technician VI

Leidos•Greenbelt, MD

1d•$45 - $52•Onsite

About The Position

We are seeking a motivated, skilled, and experienced Senior Engineering Technician to oversee complex operational systems, lead troubleshooting efforts, guide and mentor a team of technicians, and support continuous improvement initiatives. This role will require strong leadership abilities such as coordinating team workflows, providing hands-on coaching, fostering a collaborative environment, and ensuring adherence to best practices and standards. The ideal candidate will bring advanced technical expertise, proven leadership strengths, and a proactive approach to maintaining optimal system performance.

Requirements

Requires High School Diploma with 10 or more years of relevant experience
Must have the ability to obtain Public Trust clearance
Experience troubleshooting complex routing and switching issues, configuring switches, routers, network appliances and WAN devices.
Excellent customer service skills
Excellent oral and written communication skills
Must be able to lift and carry 50 lbs. for up to 100 feet at a time; must be able to lift 25 lbs. vertically using ladders
Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time

Nice To Haves

BICSI Certification
CCNA or other Networking Certification
Organized and detail-oriented
Strong leadership skills
Self-motivated/ self-directing
Strong collaboration, prioritization, and adaptability skills required.
Relationship building
Ability to manage and prioritize own work, and that of their team
Independent decision making
Analytical thinking; thinking out of the box
Ability to effectively communicate with all organizational levels (SME to Senior management)
Ability to analyze problems at various levels

Responsibilities

Lead the installation, support, and maintenance of communication circuits while ensuring technicians follow established standards and safety practices.
Oversee and perform technical analyses of hardware, network components, and transmission facilities using diagnostic tools to support reliable and efficient network operations.
Coordinate with cross-functional teams to implement system upgrades and projects.
Identify, diagnose, and resolve complex technical issues related to VoIP services, network integrity, and PC hardware/software, while guiding technicians through advanced troubleshooting steps.
Apply existing knowledge and proactively expand technical expertise related to organizational systems, client environments, and operational processes; coach team members to do the same.
Manage and resolve work orders and change request for Cable Plant, Network, and VoIP issues, ensuring timely completion and high-quality results from the technician team.
Lead the team in solving a range of routine and moderately complex problems by applying technical judgment, experience, and industry best practices.
Mentor and support junior technicians, providing technical guidance and training.
Review and analyze potential solutions using established procedures, providing directions to technicians on optimal approaches and reinforcing consistent troubleshooting methods.
Provide clear guidance and moderate oversight to ensure tasks are completed accurately, efficiently, and in alignment with organizational expectations.
Promote a culture of quality by impacting not only on your own work, but also the performance and development of the broader technician team.
Communicate technical information clearly and effectively to technicians, stakeholders, and end users in straightforward and understandable terms.