Engineering Technician II

The Metropolitan Water District of Southern California • Los Angeles, CA

6d • Hybrid

About The Position

At the Metropolitan Water District of Southern California, we deliver reliable water to a region with 19 million people and to accomplish this, we rely on a team of Talented Employees: innovators, problem-solvers, and collaborators who make it all possible. This recruitment may result in an Eligibility List. The role of the Engineering Technician II will assist with delivering critical, day-to-day operational, diagnostic, and troubleshooting support for Supervisory Control and Data Acquisition (SCADA) systems. This role requires technical expertise to troubleshoot SCADA server software and hardware. The successful candidate ensures the continuous availability, security, and optimization of specialized client/server architectures, databases, and multi-platform operating systems. This position will also work closely with operations, IT, project management teams, and SCADA network/security team members to maintain a secure and accurately working SCADA network.

Requirements

• High school diploma or certificate of high school equivalency, and two years of accredited college or university in engineering and four years of relevant experience, two years of which must have been at the Engineering Technician I level.
• Relevant Experience is defined as: Industrial control systems; configuration, deployment, and troubleshooting/debugging of SCADA system infrastructure; system administration; security controls; or configuration and maintenance of Windows and Linux operating systems and desktop application software.
• Proof of two years of accredited college or university in engineering related course work will need to be provided prior to interviews.
• Valid California Class C Driver’s License or equivalent (required at time of application) that allows you to drive during your employment.

Responsibilities

• Provide daily operational support for core SCADA infrastructure and process control applications.
• Assists and executes hands-on administration of Windows and Linux servers, implementing industry’s best practices.
• Assist with support, configuration, and maintenance of specialized SCADA client/server architecture and desktop applications.
• Assisting with overseeing and maintaining Oracle and other relational database systems supporting SCADA data pipelines.
• Assist with investigation analyzing, and resolving complex hardware, software, and operating system errors.
• Assist with diagnosing performance anomalies across servers, networks, and desktop applications to minimize downtime.
• Assist with maintaining and troubleshooting physical server hardware and core software components.
• Assist with implementing and monitoring robust cybersecurity controls to protect critical infrastructure assets.
• Assist, partner closely with Operations, IT, and Project Management teams to deliver system enhancements.
• Collaborate with SCADA network and security specialists to maintain a resilient, secure network perimeter.
• Assist in implementing, managing, and maintaining Windows and Linux operating systems at the enterprise level.
• Assist in administering Oracle or SQL database systems.
• Assist with operating enterprise-level configuration management tools for software deployment, image development, update management, and maintaining compliance.

Benefits

• Competitive compensation
• Excellent medical, dental, life, vision plans.
• Deferred compensation in the form of a 401(k) plan (with matching contribution) and a 457 plan.
• Retirement benefits under the California Public Employees' Retirement System
• Tuition reimbursement
• Training and advancement opportunities
• Excellent working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree