Engineering Tech II
About The Position
Conveniently located just off world-famous International Drive in Orlando, Florida, the dual-tower Westgate Palace Resort offers you the ideal opportunity to meet and engage with guests from around the world who arrive here to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers as a member of the Westgate Palace team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company. Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. This individual must possess and adhere to the following core values: Integrity – Doing the right thing when no one is looking. Passion – Creating a positive impact. Work Ethic – Taking pride in your work.
Requirements
- High school diploma required.
- Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
- Must have and maintain a valid driver’s license.
- CPO (Certified Pool Operator) license as required by the resort.
- Written and verbal communication in English is expected.
- Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
- Strong communication skills required to excel in interactions with guests and colleagues.
- Ability to be versatile, work well under pressure, and meet deadlines.
- Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
- Must communicate effectively with supervisors and resort leadership.
Responsibilities
- Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
- Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed.
- Diagnose, replace, and repair minor electrical components such as receptacles and ballasts.
- Troubleshoot and repair appliances and household fixtures.
- Understand HVAC systems and perform basic preventive maintenance and diagnostics.
- Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking.
- Repair or replace tiles, grout, vinyl, and carpet as required.
- Work with pools, spas, and water features, including chemical balancing and cleaning tasks.
- Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
- Operate resort operations devices and software effectively (HotSOS and other applicable systems).
- Communicate professionally through radios, phones, emails, and verbal interactions.
- Perform maintenance and cleaning tasks as required by resort management.
- Safely use hand tools, power tools, and battery-powered tools required for the job.
- Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
- Follow safety guidelines and practices.
- Recognize and identify potential safety hazards on the property.
- Communicate and interpret guest needs through positive interactions toward resolution.
- Adhere to all CFI/Westgate Resorts policies and procedures.
- Always represent Westgate Resorts professionally through appearance, attire, and behavior.
- Perform other tasks as assigned by resort operations leadership.
Benefits
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
