Engineering Tech II

Westgate Resorts•River Ranch, FL

1d•Onsite

About The Position

As an Engineering Technician II, the technician supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. The technician will perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management. This role involves troubleshooting plumbing issues, making repairs, and replacing fixtures and piping as needed. It also includes diagnosing, replacing, and repairing minor electrical components such as receptacles and ballasts, and troubleshooting and repairing appliances and household fixtures. Understanding HVAC systems and performing basic preventive maintenance and diagnostics is also part of the role. Additionally, the technician will repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking, and repair or replace tiles, grout, vinyl, and carpet as required. Work with pools, spas, and water features, including chemical balancing and cleaning tasks is also expected. The role participates actively in procurement and inventory processes to ensure materials and tools are available for work. The technician will operate resort operations devices and software effectively (HotSOS and other applicable systems) and communicate professionally through radios, phones, emails, and verbal interactions. Performing maintenance and cleaning tasks as required by resort management, safely using hand tools, power tools, and battery-powered tools, and working using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment) are also key responsibilities. Following safety guidelines and practices, recognizing and identifying potential safety hazards on the property, and communicating and interpreting guest needs through positive interactions toward resolution are crucial. Adherence to all CFI/Westgate Resorts policies and procedures and representing Westgate Resorts professionally through appearance, attire, and behavior are expected. Other tasks as assigned by resort operations leadership will also be performed. To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
Must have and maintain a valid driver’s license.
CPO (Certified Pool Operator) license as required by the resort.
Written and verbal communication in English is expected.
Regularly, the team member must lift, move, push, or pull up to 50+ pounds.

Responsibilities

Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed
Diagnose, replace, and repair minor electrical components such as receptacles and ballasts
Troubleshoot and repair appliances and household fixtures
Understand HVAC systems and perform basic preventive maintenance and diagnostics
Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking
Repair or replace tiles, grout, vinyl, and carpet as required
Work with pools, spas, and water features, including chemical balancing and cleaning tasks
Participate actively in procurement and inventory processes to ensure materials and tools are available for work
Operate resort operations devices and software effectively (HotSOS and other applicable systems)
Communicate professionally through radios, phones, emails, and verbal interactions
Perform maintenance and cleaning tasks as required by resort management
Safely use hand tools, power tools, and battery-powered tools required for the job
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
Follow safety guidelines and practices
Recognize and identify potential safety hazards on the property
Communicate and interpret guest needs through positive interactions toward resolution
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact