Engineering Systems Analyst

International Automotive ComponentsTroy, MI
Onsite

About The Position

The Engineering Systems Analyst is responsible for supporting enterprise Product Lifecycle Management (PLM) and CAD platforms, with a primary focus on Siemens Teamcenter, Active Workspace, CAD integrations, end-user support, troubleshooting, training, and continuous improvement. This role partners with engineering, manufacturing, IT, and business stakeholders to ensure reliable system performance, effective change-process execution, and strong user adoption across engineering systems.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Mechanical Engineering, Industrial Engineering, or equivalent practical experience.
  • 3+ years of hands-on experience supporting enterprise PLM environments, specifically Siemens Teamcenter.
  • Strong understanding of Product Lifecycle Management methodologies and Engineering Change Management structures.
  • Proficiency with Teamcenter configuration, data modeling, workflow designer, ACL rules, queries, reports, and organization management.
  • Working knowledge of SQL and database troubleshooting.
  • Excellent problem-solving abilities, strong cross-functional communication skills, and a customer-centric approach to internal IT support.

Nice To Haves

  • Familiarity with CAD and ERP integrations, including Siemens NX and SAP.
  • Experience supporting CAD tools such as CATIA V5/V6, NX, or related OEM Teamcenter environments.
  • Experience developing training materials, user documentation, or internal knowledge base content.

Responsibilities

  • Provide Teamcenter 4-Tier and Active Workspace operational support, resolving user access, authentication, role permission, ACL, data model, and client-side performance issues.
  • Monitor system logs, trace files, database queries, syslogs, and error dumps to perform root-cause analysis on recurring incidents, system failures, and performance issues.
  • Maintain, configure, and troubleshoot Teamcenter workflows.
  • Diagnose issues with Teamcenter Rich Client and Active Workspace clients.
  • Support software deployments, routine system health checks, minor patches, enhancement fixes, upgrades, and migrations in partnership with engineering teams.
  • Partner with infrastructure teams, support teams, and Siemens GTAC to escalate complex infrastructure or core software issues.
  • Collaborate with engineering, manufacturing, and business stakeholders to translate requirements into functional Teamcenter configurations.
  • Create and update user guidelines and internal knowledge base articles.
  • Coordinate with cross-functional teams during system upgrades, patches, and integration testing.
  • Train key business users on data governance, change-process execution, Teamcenter Visualization, and CAD visualization best practices.
  • Deliver training for new hires in change management roles across engineering, cost estimating, sales, and plant engineering, including quarterly refresher courses through IAC University.
  • Process, triage, and resolve help tickets for the Engineering Systems group.
  • Support CAD and engineering tools including Siemens NX, CATIA V5/V6, AutoCAD, Teamcenter Data exchange, OEM Teamcenter or database environments.
  • Troubleshoot CAD data saving, loading, check-in/check-out, structure management, geometry syncing, attribute mapping, and local client configuration issues.
  • Ensure software installation, updates, and availability for design and engineering groups.
  • Maintain CAD computer and laptop inventory.
  • Apply working knowledge of CAD and Teamcenter integrations, Teamcenter Visualization, and OEM CAD environments including GM, Ford, Honda, and Nissan.
  • Quickly learn and support additional CAD and engineering tools as business needs evolve.
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