Engineering Support Specialist

Thermo Systems•Omaha, NE

12h•Onsite

About The Position

The Engineering Support Specialist is a versatile, office-based role that supports engineering leadership and day-to-day operations in the assigned Thermo Systems office. This position blends engineering administrative support with office operations, serving as a key resource that keeps teams organized, documentation on track, and the office running smoothly. The ideal candidate is a detail-oriented, proactive self-starter who thrives in a fast-paced technical environment, can juggle multiple priorities, and takes pride in getting the details right.

Requirements

Minimum: High school diploma or equivalent.
0-3 years of experience in a technical operations or administrative support role.
Equivalent practical experience will be considered in lieu of a degree.
Strong organizational skills with the ability to manage multiple priorities
Effective communication skills across cross-functional teams and customers
Detail-oriented with strong follow-through and accountability
Ability to work independently while supporting a team environment
Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Access, Outlook)
Ability to quickly learn internal systems, tools, and processes
Problem-solving mindset with attention to detail.
Ability to navigate and administer websites related to assigned duties

Nice To Haves

Associate's degree preferred.

Responsibilities

Provide direct administrative support to engineering management
Assist engineering staff with data collection, technical writing, technical document review, documentation, and other basic technical support tasks.
Assist with special projects and other engineering administrative tasks as required.
Complete assigned tasks accurately, on schedule, and when applicable, under budget.
Maintain and update resource tracking tools to ensure accurate visibility into team capacity, allocation, and utilization across projects
Coordinate and communicate schedule changes to cross-functional teams, ensuring alignment and minimal disruption to project timelines
Monitor staffing changes and proactively flag gaps or conflicts in resource assignment
Perform document control functions across multiple projects simultaneously.
Demonstrate and apply a deep understanding of the company's Quality Management System (QMS).
Ensure QMS procedures are being followed by individual engineering teams.
Review correspondence and submittals for grammatical and aesthetic content.
Provide QMS maintenance and change management support.
Support the maintenance and distribution of engineering standards, templates, and reference materials.
Help coordinate training sessions, team communications, and continuous improvement initiatives.
Perform standard administrative functions such as answering phones, filing, copying, scanning, shredding, and printing.
Sort and distribute incoming mail; prepare outgoing mail.
Inventory, order, stock, and organize office supplies.
Prepare and maintain conference room appearance pre- and post-meetings.
Coordinate daily lunch orders, prepare monthly lunch calendars, and maintain approved vendor lists.
Operate, configure, troubleshoot, and maintain office equipment.
Assist with facilities maintenance as needed.
Partner with recruiting teams to coordinate interview schedules, ensuring alignment across candidates, hiring managers, and interview panels.
Coordinate logistics for office events, training sessions, and customer meetings, including scheduling, room reservations, and materials preparation
Receive and store equipment upon arrival in the assigned office.
Inspect, inventory, and label equipment prior to shipment.
Pack and ship equipment as directed.
Assist with procurement and shipping/receiving logistics as needed.
Stock, order, and distribute Thermo brand apparel and SWAG.
Assemble materials and set up workspaces for new hires.
Maintain local asset trackers and equipment logs.
Communicate in a positive, professional, prompt, and ethical manner with clients, vendors, and colleagues.
Maintain professional relations with co-workers, offer assistance, when possible, ask for help when necessary, and always treat others with respect.
Attend all company-sponsored safety training events, including monthly toolbox talks.
May be required to obtain OSHA 10 certification.
May be required to obtain First Aid and CPR certification.
Actively share knowledge and provide impromptu training as needed.
Maintain open and direct communication with all staff members.
Display the aptitude and desire to learn new skills.
Must be a self-starter willing to invest the time and energy necessary to continually develop.