Engineering Support Specialist
About The Position
The Engineering Support Specialist performs routine product and process testing, experimentation, service, and troubleshooting with guidance from experienced staff. The role provides basic technical support to SEL employees and/or customers, delivers hands-on training on tools, equipment, and standard work, and maintains accurate master data. It also analyzes data and prepares accurate, actionable, timely reports, and assists with builds, teardowns, overhauls, and process improvements under the oversight of engineering owners. The specialist uses job-specific components, tools, and standards, and learns and applies SEL Values, Principles of Operation, and World Class Manufacturing. Other duties may be assigned.
Requirements
- Typically, 2 or more years of experience working in a manufacturing environment.
- Demonstrated technical competence in drawing, schematic, and wiring diagram interpretation; the scientific method; mechanical aptitude; and troubleshooting and repair.
- Working technical competence in at least two of the following skillsets: applied metrology; assembly and maintenance of complex equipment; computer-aided design; data analytics and statistics; electronics test and measurement and failure analysis; programming and scripting; root-cause analysis problem solving; or technical writing.
- Basic use of MS Office applications and applicable SEL business systems tools.
- Strong writing, documentation, and speaking skills.
- Ability to learn new skills and assume new responsibilities.
- Ability to work cooperatively in a team environment.
- Satisfactory background check results.
- Negative drug test results.
- Ability to lift, push, pull, and maneuver up to 20 pounds frequently and up to 35 pounds occasionally.
- Ability to reach, bend, and twist.
- Ability to sit and stand for at least 8 hours.
- Vision correctable to 20/30 or better and ability to differentiate colors.
- Proficiency in using computer keyboard devices.
Responsibilities
- Perform routine testing, experimentation, service, and troubleshooting of products and processes under guidance from experienced staff.
- Provide basic technical support to SEL employees and/or customers.
- Provide hands-on training in the use of tools, equipment, and standard work.
- Record and maintain accurate master data, including business system, quality, customer, and time-logging data.
- Analyze data using established sources and methods to deliver accurate, actionable, and timely reports.
- Assist with builds, teardowns, overhauls, and/or process improvements under the oversight of engineering owners.
- Use job-specific components, tools, and standards competently.
- Learn and apply SEL Values, Principles of Operation, and World Class Manufacturing.
- Perform other duties as assigned.
Benefits
- Employer-funded stock ownership plan (ESOP) and personal 401(k) options.
- Medical, prescription, dental, vision, life, and disability insurance.
- 10 paid holidays.
- Annual vacation accrual starting at 12 days.
- 9 paid sick days.
- Paid family and medical leave covering 90% of pay.
- STEM courses, apprenticeships, tuition assistance, and engineering development programs.
- Other benefits include wellness, fertility, adoption, and flexible spending benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
