Consistently offers professional, engaging and friendly service Make sure engineers complete all guest-related service requests within 30 minutes and assist where needed. Complete all non-guest-related work order requests as scheduled in a professional and timely manner, taking care to clean up completely after work is done and/or request housekeeping support. Complete daily walks of the Mechanical, Electrical rooms, and the property. To assist with all duties in the Engineering Department including all aspects of mechanical repairs, electrical work and painting. Assist the Engineering Manager/Assistant Director of Engineering in day-to-day duties Must be able to keep a detailed log. Ongoing dedication to exceptional guest service, both to internal and external guests Making sure all work is carried out in a safe manner, following all guidelines as outlined in the Health & Safety Program Deliver high quality of services according to Fairmont standards. Daily supervision, coordination and support of all technicians on duty. Responsible for reporting of engineering activities including incidents, safety issues and internal requests. Maintain high staff morale and team spirit within the department Implement and train on all service standards. Work together with other departments to maintain a high level of Guest Service. Manage and Control inventory and spare parts. Ensure clean, safe and healthy work environment including but not limited to technical plants, engineering offices and workshops. Attend and participate in departmental meetings. Conduct pre-service briefing. Other reasonable duties as assigned by Engineering Manager/Assistant Director, Engineering. Swing Shift
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed