Engineering Supervisor

Pacific Hospitality Group•Dallas, TX

1d•Onsite

About The Position

The Engineering Supervisor assists the Chief Engineer in managing all Engineering activities to ensure the smooth operation of all systems and services, meeting Company standards for outstanding guest service and financial profitability. This role involves building and managing teams effectively. Key supervisory responsibilities include inspecting facilities for maintenance needs, participating in the hiring process, training and developing team members, planning and directing work, appraising performance, and addressing complaints. The supervisor monitors day-to-day Engineering operations to maintain property standards, prepares staffing schedules, and implements maintenance programs. They are responsible for ensuring compliance with local, state, and national codes and regulations to ensure safety and maintain the property in excellent condition. The position also involves controlling expenses, maximizing profitability, assisting with budgeting, forecasting, inventory control, and policy enforcement. The Engineering Supervisor utilizes computer programs for analysis, ensures property meets Engineering standards, reviews guest feedback, maintains inventory, and ensures equipment is properly secured and maintained. They also act as a safety coordinator, ensuring emergency equipment is inspected and certified, and providing team members with information on safe system use.

Requirements

Vocational schooling, military training, certification and/or experience in building related trades required in one or more of the following areas: HVAC, electrical, plumbing, and carpentry.
Five or more years related progressively responsible hotel or building maintenance/facilities management experience.
One year as Chief Engineer or Engineering Supervisor in a similar setting.
Ability to manage others in the department by mentoring and providing that results in team members that meets/exceeds guest expectations and provides a high level of guest satisfaction.
Knowledge and ability to complete reports, financial forecasts and budgets.
Strong working knowledge of building systems including HVAC, electrical, plumbing, refrigeration, roofs, building finishes, mechanical operations, energy management and Preventative Maintenance Programs.
Completes required training as needed.
Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met.
Able to use mathematics to solve problems, prepare budgets, conduct analyses and prepare reports.
Strong computer skills including Word, Excel and Energy Management systems.
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Attention to detail.
Ability to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
Ability to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
Ability to read and understand blueprints, wiring schematics and technical manuals.
Able to work independently with minimal guidance and as part of a team.
Strong attention to detail and the ability to handle multiple tasks.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Must maintain a clean appearance and professional demeanor.
Regularly stands and walks for sustained periods of time.
Works at a quick pace, maneuvering between various property areas.
Frequently grasps objects.
Regularly reaches by extending hand(s) and arm(s) in any direction.
Occasionally stoops and crouches.
Talks often and frequently needs to hear sounds or voices.
Balance is frequently required to prevent falling when walking or standing while moving tools and equipment.
Occasionally pushes and pulls furniture or equipment.
Lifting is regularly required to assess or maintain systems or equipment.
Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of systems and equipment (including inspection).
Required to have visual acuity to perform an activity where the seeing job is at or within arm’s reach when performing mechanical or skilled trades tasks of a non-repetitive nature such as carpentry, painting, mechanics.
Required to have visual acuity to safely operate tools and equipment.
Required to have visual acuity to identify problems and determine the accuracy, neatness, and thoroughness of the work assigned.

Nice To Haves

Bachelor’s degree in Engineering/Facility Management desired.
Bilingual ability to communicate in Spanish preferred.

Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Inspects facilities for maintenance needs.
Interviews, hires, and trains team members.
Plans, assigns, and directs work.
Appraises performance.
Rewards and disciplines team members.
Addresses complaints and resolves problems.
Assists with planning department goals and directing team members to achieve results.
Participates in the hiring process by interviewing potential team members and recommending those that best meet staffing needs.
Participates in management training.
Follows all Human Resources policies.
Ensures team members receive any required training or attends mandatory meetings.
Trains, develops, empowers, coaches and counsels, conducts performance and salary reviews, resolves problems, and communicates effectively.
Participates in disciplinary actions as appropriate.
Monitors day-to-day Engineering operations to ensure property is maintained to exceed guest expectations and meet or exceed property standards.
Takes corrective action as needed.
Prepares schedules to ensure staffing levels are optimal.
Implements and manages the maintenance program.
May assist with negotiation of maintenance contracts for the property, including structure, grounds and all equipment.
Ensures all local, state, and national codes and regulations are met to ensure safety, convenience, and satisfaction of guests and team members and to protect the assets and maintain property in excellent condition.
Maintain safe environment throughout hotel/resort and/or property for all team members and guests.
Acts as the safety coordinator and ensures all emergency equipment and systems are inspected, tested and certified per standards.
Provides team members with information about safe use of systems and structures.
Takes action to control expenses and maximize profitability within assigned areas.
Assists the Chief Engineer with budgeting, forecasting, inventory control, policy and procedure implementation and enforcement.
Utilizes computer programs to analyze reports.
Makes recommendations, decisions and takes action based on that information to maximize profitability.
Ensures quality while minimizing waste or loss of supplies to maintain profitability.
Ensures property meets Engineering standards by circulating through each area of the property.
Seeks opportunities to improve satisfaction.
Reviews guest comments related to maintenance and facilities and ensure problems are corrected in a timely manner.
Notifies Management and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Maintains sufficient inventory of supplies and equipment and orders new supplies as needed.
Participates in weekly/monthly inventories.
Ensures equipment is properly secured and maintained and notifies maintenance of any repair or safety issues.
Must wear non-slip, oil-resistant shoes.
Follows all safety policies and procedures.
Responds to reports of potential safety issues and proactively takes immediate action to resolve when noted.
Reports defective, damaged or lost PPE or equipment that does not fit properly to their Manager.
Maintains strict compliance with hotel/resort and/or property's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
Reports to work as scheduled (on time and on regular basis).
Assists Chief Engineer with merit recommendations within budget or established guidelines.
Recommends promotions or reclassifications within company policy.
Approves leave and time away from work within company policy.
Assists with or conducts pre-shift meetings with Engineering team members to review staff assignments and specific needs.
Attends all required meetings.
Responds to emergency crisis and ensures operational support areas are covered to provide excellent customer service.
Ensures hotel/resort and/or property engineering systems and equipment are monitored and maintained to function at optimum performance.
Notifies management of major system/building problems or failures and unanticipated maintenance needs.