Engineering Service Coordinator
About The Position
The University of Virginia School of Engineering invites applications for an Engineering Service Coordinator. This position serves a hybrid role providing project coordination, work order scheduling, and hands-on facilities maintenance support. The role bridges administrative and field operations by coordinating small-to-medium facilities projects, scheduling and dispatching maintenance work, and performing or assisting with technical tasks to maintain buildings, equipment, and furniture across the Engineering School. The position requires strong organizational skills, customer service orientation, and technical competence in academic facility operations. This is a full-time in-person role.
Requirements
- High school diploma or equivalent
- Two years of related experience
- Valid driver’s license
Nice To Haves
- Associate’s degree or technical certification in facilities management, construction technology, or a related field
- Minimum of 3–5 years experience in facilities maintenance, construction, or building operations
- Experience coordinating work orders, schedules, or projects (formal or informal)
- Proficiency with basic computer applications and work order systems
Responsibilities
- Receive, review, prioritize, and schedule maintenance and service requests
- Dispatch work orders to facilities staff and/or contractors based on skill, availability, and urgency
- Monitor work order progress and follow up to ensure timely completion
- Communicate clearly with customers regarding schedules, delays, and completion status, and gather feedback for process improvement
- Maintain the computerized work request system
- Analyze workload trends and recommend process or scheduling improvements
- Perform semi-skilled maintenance, repair, and installation work in areas such as: Furniture assembly and installation, Building signage, Painting, flooring, and general building repairs
- Assist with setup and breakdown for events or space moves
- Operate hand tools, power tools, and vehicles safely
- Maintain a clean, safe, and organized work environment
- Coordinate minor projects such as renovations, repairs, equipment replacements, and space modifications
- Administer electronic access control systems
- Support procurement activities including quotes, purchase orders, and receiving
- Manage internal redelivery of freight and parcels from central delivery points
- Ensure compliance with SEAS and UVA standards and policies
- Maintain accurate project records and reports
- Provide professional, courteous service to building occupants and stakeholders
- Communicate clearly with a diverse range of customers and service providers
- Support a team-oriented working environment across planning, maintenance, and operations
- Promote safety, efficiency, and continuous improvement in our services
Benefits
- 22 days of paid time off, increasing with service
- 13+ paid holidays annually
- parental and community service leave
- Health plan options to meet healthcare and financial needs
- Retirement through the Virginia Retirement System (VRS)
- Tuition assistance and professional development opportunities
- Employee wellness program with incentives of up to $500 annually
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
