Engineering, Senior Director
About The Position
As an Engineering, Senior Director, you will lead the technical vision, engineering strategy, and delivery of Whataburger's digital technology ecosystem, ensuring our web, mobile, loyalty, payments, and digital ordering platforms deliver exceptional experiences for guests and team members alike. You'll partner across Technology and the business to modernize platforms, accelerate innovation, and build scalable solutions that support long-term growth. In this role, you'll embody our values every day by Making a Difference through technology that enhances the guest experience, Serving with Heart by delivering reliable and seamless digital solutions, Winning as One through strong partnerships across teams and vendors, and Moving Forward Boldly by advancing engineering excellence, modern architectures, and emerging technologies that shape the future of Whataburger.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- 11+ years of progressive hands-on engineering experience.
- Experience leading large-scale engineering organizations and technology teams.
- Expertise scaling web and mobile applications in high-volume environments.
- Experience leading API platform strategy, governance, and engineering practices.
- Strong knowledge of cloud-native architectures, system integrations, and digital ecosystems.
- Experience with Agile delivery methodologies and modern software development practices.
- Proven success managing engineering vendors and strategic technology partners.
- Experience leading operational excellence initiatives, including CI/CD and release management.
- Strong financial, budget, resource planning, and portfolio management experience.
- Executive-level communication, influencing, and stakeholder management skills.
- Demonstrated ability to develop and execute technology strategies that drive business results.
Nice To Haves
- Master's degree.
- Experience in restaurant, retail, hospitality, or other consumer-facing industries.
- Experience supporting digital commerce, loyalty, and payment platforms.
- Background leading React Native, mobile, and modern web application development.
- Experience with large-scale digital transformation initiatives.
- Knowledge of enterprise observability, site reliability, and platform engineering practices.
- Experience leveraging data-driven insights to influence technology investment decisions.
- Proven track record delivering innovation while balancing operational stability.
Responsibilities
- Lead engineering strategy and execution for digital web and mobile platforms.
- Drive scalable, high-performing digital ordering and guest engagement solutions.
- Own enterprise API strategy, governance, security, and lifecycle management.
- Establish engineering standards, quality frameworks, and reliability practices.
- Measure and improve delivery performance, quality, uptime, and technical health.
- Oversee integrations across eCommerce, loyalty, POS, payments, and delivery partners.
- Partner with Product, UX, Security, Infrastructure, Data, and business leaders on shared objectives.
- Lead CI/CD, release management, observability, and incident management strategies.
- Manage strategic relationships with engineering vendors, implementation partners, and cloud providers.
- Direct engineering financial planning, resource strategy, forecasting, and risk management.
- Evaluate emerging technologies and recommend innovations that advance business outcomes.
- Develop and lead high-performing engineering teams focused on continuous improvement.
Benefits
- Bonus Program that scales up to 2.5X payout potential based on company results
- 5 weeks PTO
- Flex Weeks
- Paid Corporate Holidays
- Paid Parental Leave
- 401(k) match $1/$1 up to 4%
- Competitive Medical, Dental and Vision Benefits
- Short-term and Long-term Disability Benefits
- Opportunities for Career Development and Growth
- Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and recognition for all you do
- Retirement Celebration Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
