Engineering Sales Support

Flow Control Group•Houston, TX

About The Position

Cougar USA is a leading supplier of water control systems for commercial building applications, specializing in Pre-Engineered and Custom-Designed solutions for water pressure, level, temperature, flow, and quality. Cougar USA is seeking an ambitious and results-driven Engineering Sales Support Specialist to develop engineering firm clientele and drive the basis-of-design (BOD) on project-related activities. This position is critical in developing the Cougar brand and setting the standard for high-performance buildings.

Requirements

  • Degree in Supply Chain or Industrial Distribution, or experience in engineering sales support, technical sales, or a similar role within the engineering, construction, or building materials industry.
  • Some knowledge of engineering software, sizing and selection tools, or equivalent technical programs.
  • Strong technical aptitude with the ability to learn and use engineering software tools effectively.
  • Proficiency using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
  • Excellent verbal and written communication skills with the ability to present technical information clearly and persuasively to diverse audiences.
  • Ability to provide high-level customer service and manage client relationships.
  • Strong problem-solving skills with a strategic mindset to identify opportunities for market growth.

Nice To Haves

  • Intellectual Curiosity and Ability to Learn: Keen interest in learning and developing within the role.
  • Technical Aptitude: Strong technical understanding and the ability to grasp complex engineering concepts.
  • Engineering Software Experience: Proficiency in sizing and selection tools and engineering software.
  • Customer Service Orientation: High level of customer service skills and commitment to follow-up.
  • Strategic Mindset: Ability to think strategically around potential solution offerings in core markets.
  • Time Management: Excellent organizational and time management skills to handle multiple tasks effectively.

Responsibilities

  • Product Selection: Choose suitable products for engineering customers based on requests.
  • Drive BOD: Increase BOD capture per project to establish Cougar products as the standard.
  • New Product Development: Support the creation of new solutions to drive BOD.
  • Technical Expertise: Serve as a technical SME for sales teams on Cougar products.
  • Tool Management: Maintain up-to-date engineering tools and resources.
  • Customer Commitment: Deliver exceptional customer service and uphold the Cougar Promise.

Benefits

  • 401(k)
  • Competitive salary
  • Comprehensive benefits package
  • Training & development
  • Medical, Dental, and Vision coverage
  • competitive 401(k) matching
  • paid time off
  • holidays
  • parental leave
  • wellness resources
  • employee referral programs
  • Climb Financial Program (emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, opportunities to build long-term wealth through employee ownership)
  • FCG University (access to more than 80,000 learning courses)
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