Engineering Project Manager - HHY
About The Position
Heat Transfer Sales is actively seeking qualified professionals for the Engineering Project Manager position. This role involves managing collective accounts, providing high-level customer service, and staying updated on market pricing and company products. The position acts as a first responder for customer inquiries and coordinates the order entry process, deliveries, returns, and warranties. It requires strong communication between customers, sales engineers, and factories to ensure seamless product delivery. The role also involves processing sales orders and quotations, researching upcoming jobs, performing preliminary take-offs, maintaining project schedules, and developing installation operations and maintenance manuals. The Engineering Project Manager will work closely with manufacturers to resolve issues, coordinate equipment start-ups, and manage warranty-related resolutions, while remaining knowledgeable about represented products and technologies. Other tasks may be assigned by management.
Requirements
- Bachelor’s Degree in Mechanical Engineering or related field required
- Minimum 2 year’s experience in similar role (Inside Sales/Account Executive/Product Management)
- Highly developed interpersonal and analytical skills
- Experience with Marketing / Project Management
- A strong sales presence and ability to develop lasting relationships
- Detail oriented, professional attitude, reliable
- Strong time management skills
- Sincere desire to help others
- Strong attention to detail
- Ability to work independently and within a team with emphasis on accuracy and timeliness
- Must possess a personal need to consistently produce accurate and thorough results
- Superior written and oral communication skills
- Proven problem solving, leadership and listening skills
- Product and vendor knowledge (or the ability to quickly learn it)
- Strong technical aptitude
- Ability to work in a fast-paced environment and handle multiple task
- Strong administrative and organizational skills
Nice To Haves
- 2 or more year’s experience in the HVAC industry preferred but not required
Responsibilities
- Manage collective accounts
- Provide a high level of customer service in a timely, effective and efficient manner
- Keep up to date information on Jobs List
- Continuously stay updated on current competitive market pricing and report/share with Outsides Sales and Management
- Develop technical depth and understanding of company products and application knowledge
- Manage the order entry process and coordinate deliveries with the customers including returns and warranties
- Act as first responder for customer call-in requests regarding products or services
- Process and enter sales orders and quotations into CRM (Netsuite)
- Utilize industry databases to research and find upcoming jobs to bid
- Do preliminary take off on upcoming jobs
- Maintain project schedules in quote/project management system ensuring timely project management including Submittals, Orders Entered, Customer Acknowledgements, Delivery Schedules, IOMs, Project Close Out
- Develop “Installation Operations and Maintenance Manuals" to provide the customer with written documentation on how to operate and maintain equipment purchased
- Work closely with manufacturers to resolve issues
- Coordinate scheduling of equipment start-up and resolution of warranty-related issues
- Remain knowledgeable on products and technologies which HTS represents
- Other tasks as assigned
Benefits
- 100% employee-owned through an Employee Stock Ownership Plan (ESOP)
- 401(k) options for employee contributions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
