Engineering Program Manager - Strategic Data Solutions

Apple

4h

About The Position

Apple's Strategic Data Solutions team is seeking an experienced Engineering Program Manager to help scale Apple's Operations in the Fulfillment space. This role offers the opportunity to exercise interpersonal, organizational, technical, and analytical skills - owning and driving strategic roadmaps while coordinating the success of complex programs. Our aim is to automate decisions in fulfillment, while accounting for customer experience, speed, and carbon impact. Join a skilled team of program managers, machine learning engineers, software engineers, and domain experts building solutions that drive operational excellence across Apple's fulfillment landscape.

Requirements

• BS/MS in any analytical, quantitative, or technical field (engineering, math, computer science, finance, analytics, statistics, or similar), or equivalent experience
• Experience structuring and leading large cross-functional technical or analytical programs
• Ability to perform business discovery, simplify and define problems, extract key information, and propose innovative analytic approaches - including in areas outside own core expertise
• Proven ability to drive change through positive influence of co-workers, leadership, and business partners
• Ability to learn and provide in-depth evaluations of complex engineering and analytic issues
• Skilled at using data to present, advocate for, and prioritize among solutions
• Strong interpersonal skills with the ability to connect with individuals at all levels and develop close partnerships across engineering and business teams
• Ability to manage conflicting priorities, ensure all perspectives are heard, and make sound recommendations under ambiguity
• Clear, confident communicator who can adapt between technical detail and executive-level storytelling
• Track record of influencing through metrics, vision, and collaborative leadership

Nice To Haves

• Previous experience in engineering, data analysis, machine learning, or operations would be beneficial but is not required
• Inquisitive mindset with a drive for continued self-improvement and development of new skills

Responsibilities

• Define program strategy and drive prioritization of engineering work in alignment with long-term roadmap vision, balancing impact, cost, resourcing, timeline, and risk
• Establish and communicate program strategy, success metrics, and progress to both technical teams and senior leadership
• Lead cross-functional programs from inception through delivery and ongoing monitoring, maintaining alignment across engineering, business, and operations stakeholders
• Build and maintain partnerships with key business and engineering stakeholders across multiple teams to ensure alignment and drive program outcomes
• Continually identify and drive opportunities for process improvement
• Own and manage business-critical metrics in close partnership with machine learning engineers, ensuring operational health and program performance
• Get into the details on analytical projects and critical metrics; dive deep with the team to solve complex challenges
• Identify, assess, and mitigate program risks, bringing structure and clarity to ambiguous situations with competing priorities
• Operate with a high degree of autonomy, exercising sound judgment and knowing when to escalate or seek guidance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior