Engineering & Parts Lifecycle Team Leader

Caterpillar Inc.•Morton, IL

2d•$128,470 - $192,710•Onsite

About The Position

Caterpillar’s Product Support and Logistics Division (PSLD) supports aftermarket parts distribution, integrated logistics, and global services for Caterpillar dealers and customers. The Engineering & Parts Lifecycle Team Leader leads engineering and serviceability strategies for the introduction, management, and end-of-life of service parts. The role is a subject matter expert and key connection between Parts Lifecycle Solutions and engineering, product, component, commercial, procurement, and other cross-functional teams. The position leads service offering and parts rationalization strategies, oversees Service Parts Eligibility Check (SPEC) requirements and documentation, and supports service life policy criteria for Caterpillar parts. It also leads and supports engineering-related projects, defines business and technical requirements, manages dashboards and decision-support tools, establishes performance measures, and recommends data-driven improvements that strengthen parts availability, customer support, and profitable growth. The role is located in Morton, Illinois, and is 100% on-site, with no hybrid or remote schedule. It is a first-shift position, Monday through Friday, with up to 10% domestic travel. Relocation is not offered.

Requirements

Knowledge of major products and services and product and service groups, and ability to apply that knowledge to diverse situations.
Knowledge of effective project management strategies and tactics, and ability to plan, organize, monitor, and control projects to achieve objectives while efficiently utilizing technical and administrative resources.
Knowledge of requirements analysis tools, methods, and techniques, and ability to elicit, analyze, and document business functionality and non-functionality requirements.
Knowledge of a given technology and its application methods, and ability to develop and provide solutions to significant technical challenges.
Knowledge of effective influencing tactics and strategies, and ability to use expertise to influence or challenge decisions within and outside the organization.
Knowledge of product features and ability to design, build, and develop a product, technology, or service from concept through production.

Nice To Haves

Experience working within or closely partnering with machine, component, or product engineering teams.
Knowledge of aftermarket product support, including service parts and customer support strategies.
Experience with service-parts lifecycle management, from new product introduction through end-of-life.
Experience developing or implementing business rules, logic-based tools, or process requirements.
Experience in aftermarket distribution, procurement, supply chain, or related functions.
Experience supporting New Product Introduction (NPI) or Continuous Product Improvement (CPI) processes.
Understanding of service-parts authorization, inventory management, and disposition processes.
Experience using data, dashboards, or decision-support tools to drive process improvements.
Technical or information technology (IT) experience supporting systems, tools, or business processes.

Responsibilities

Lead the Service Offering Strategy (SOS) process with engineering, product, and component teams to determine parts serviceability and availability strategies.
Oversee the Service Parts Eligibility Check (SPEC) quality process to help ensure service parts are established appropriately and consistently.
Develop and maintain business requirements and documentation for SPEC and other parts lifecycle processes.
Own and continuously improve service life policy criteria, including strategies for determining when service parts should be discontinued or reach end of life.
Lead parts rationalization and lifecycle strategy efforts for established service parts, identifying opportunities to optimize long-term parts offerings.
Lead and support engineering and Parts Lifecycle Solutions projects, including defining requirements, coordinating cross-functional stakeholders, and supporting implementation.
Manage and enhance dashboards and decision-support tools for parts lifecycle decisions.
Establish and monitor performance measures, identify process gaps and opportunities, and recommend data-driven improvements.
Provide functional leadership and technical consultation across cross-functional initiatives, helping teams clarify requirements, priorities, and decisions.
Develop subject matter expertise in serviceability and parts lifecycle processes and provide guidance and support to stakeholders.