Engineering Operations Technician, ADC InfraOps DCEO
About The Position
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting all AWS data centers and the equipment that ensures customer access to innovation. This role involves working on challenging problems within a diverse team of engineers, supply chain specialists, security experts, and operations managers. The Data Center Engineering Operations Technician (EOT) serves as Amazon's front-line responders for hands-on electrical and mechanical equipment troubleshooting and operation, including generators, switchboards, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. The position requires 24/7 shift coverage, potentially including 12-hour shifts, rotating shifts, and 3, 4, or 5-day work weeks. A US citizenship and an active Top Secret security clearance with SCI eligibility are mandatory.
Requirements
- High school or equivalent diploma
- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
Nice To Haves
- 2+ years of data center engineering experience
Responsibilities
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
Benefits
- EAP
- Mental Health Support
- Medical Advice Line
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
