Engineering Operations Technician, DCEO
About The Position
As a Data Center Engineering Technician, you will be a critical guardian of technological infrastructure, maintaining mission-critical technology to ensure seamless operations and an extraordinary 99.999% uptime for global digital experiences. This role involves hands-on electrical and mechanical equipment troubleshooting, maintenance, and operation within Data Center Operation’s Mission Critical Facilities. This includes managing stand-by diesel generators, related fuel systems, three-phase electrical systems (switch gear, UPSs, PDUs, wet cell batteries), CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors. You will be part of AWS Infrastructure Services, responsible for the design, planning, delivery, and operation of all AWS global infrastructure, supporting data centers and all associated equipment. The position offers collaboration with a diverse team of engineers and specialists, focusing on high standards for safety and security while providing scalable capacity. The company fosters an inclusive culture that encourages bold ideas and empowers employees to see them through to completion. A lump sum stipend is available for eligible candidates who relocate for this position.
Requirements
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
- 2+ years of Microsoft Office products and applications experience
- 2+ years of electrical and mechanical experience
- Ability to work on a flexible schedule including days, nights, and/or weekends.
Nice To Haves
- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
- Associate or higher education in related field
- Experience with reading and writing procedures, technical documents, and engineering drawings
Responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Role may support more than one location/site.
Benefits
- sign-on payments
- restricted stock units (RSUs)
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- lump sum stipend will be provided to eligible candidates who relocate for this position
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
