Engineering Operations Lead

QuEra Computing•Boston, MA

7d•Hybrid

About The Position

QuEra is seeking an Engineering Operations Lead to support day-to-day execution across software, hardware, test infrastructure, and QPU programs, helping make that work more predictable, visible, and efficient. Reporting to the SVP of Engineering, this person will support the operating rhythm around engineering: planning meetings, cross-team dependency tracking, Jira and Confluence hygiene, release and integration coordination, operational metrics, and follow-up on decisions and action items. The role frees engineering leaders and senior technical staff to spend more time on architecture, technical decisions, team development, and delivery. This is a hands-on individual-contributor role and a strong opportunity to learn how a complex hardware/software engineering organization operates. You will work closely with engineering and functional leaders, who remain accountable for priorities, staffing and resource allocation, architecture, technical acceptance criteria, technical risk acceptance, and release or machine go/no-go decisions. Your job is to keep the supporting structure running smoothly so those teams can work together effectively.

Requirements

5+ years of experience in engineering operations, project coordination, program support, or a similar role in a technical environment; relevant internship or co-op experience counts.
Hands-on experience with Jira and Confluence.
Strong organization and attention to detail, with a habit of following up until things are done.
Clear written communication, including meeting notes, status updates, and documentation.
Comfort working with engineers and scientists across disciplines, and eagerness to learn about quantum computing hardware and software.
Bachelor's degree in engineering, science, business, or a related field, or equivalent experience.

Nice To Haves

Familiarity with GitHub.
Basic scripting (e.g., Python) or experience building Jira dashboards and automations.

Responsibilities

Support engineering planning and execution, including running consistent planning and review cadences, keeping the engineering plan current, maintaining a clear view of active initiatives, coordinating reviews, flagging conflicts, and tracking decisions and action items.
Support Jira, Confluence, and GitHub hygiene by applying and refining standards, ensuring work has clear owners and status, keeping documentation up-to-date, preparing for reviews, and looking for automation opportunities.
Manage cross-functional dependencies and milestones, tracking dependencies among various teams and partners, maintaining integrated plans for machine milestones and integration gates, tracking long-lead procurement, gathering information for leadership decisions, maintaining risk/issue/dependency logs, and escalating unresolved conflicts.
Facilitate release, quality, and operational readiness by coordinating readiness across repositories and environments, maintaining readiness checklists, identifying friction in the build/test/release flow, tracking post-incident follow-up, and tracking/reporting operational and quality metrics.
Support engineering communications and continuous improvement by drafting updates, preparing meeting materials, helping to keep processes and documentation findable, supporting onboarding materials, and supporting the rollout of QuEra's unified hardware/software engineering process.