Engineering Manager, Telemetry Agent and Edge

Crusoe•San Francisco, CA

27d•$215,000 - $260,000•Onsite

About The Position

Crusoe builds cloud infrastructure for AI workloads. The Cloud Monitoring team owns observability across Crusoe Cloud: metrics, logs, alerting, and the telemetry agent that runs on every node in the fleet. Our customers run large, demanding AI training and inference workloads, and they depend on us for a clear, trustworthy view of what their infrastructure is doing. We are hiring an Engineering Manager to lead the team behind our telemetry agent, the software that collects metrics and logs from hosts and GPUs across the fleet. This is a first-line management role reporting to the Engineering Manager for Cloud Monitoring. You will take direct people management responsibility for a team of 4 to 6 engineers, growing, and own delivery of the next generation of the agent, which ships in incremental releases through the year against a fixed end-of-year milestone. This is a people-first leadership role with real delivery stakes. You will bring the technical depth to guide hard calls and earn your team's trust, but your success is measured through what your team accomplishes. The roadmap is active, the deadline is real, and the team is growing, so you will be hiring while you deliver. The role is expected to expand beyond the agent as the organization grows, into telemetry validation for new hardware platforms and customer-facing telemetry export. This is a full-time position.

Requirements

You care about people. You want the engineers around you to grow, you give feedback that's both direct and kind, and you measure your own success through your team's.
Technical depth. 5+ years of hands-on engineering experience, ideally in systems software: host agents, telemetry collectors, daemons, or other performance-sensitive software (Go, Rust, or C++ environments), and hands-on familiarity with Kubernetes and helm-based deployment. This role stays close to the technical work.
Experience managing engineers. 2+ years managing software engineers directly. This team has an active roadmap and a fixed deadline, so we're looking for someone who has run a team through delivery before.
Experience coaching senior and staff-level engineers, and comfort partnering with a strong tech lead rather than competing with them.
A track record of shipping. You've delivered multi-phase projects against fixed deadlines, and you make honest calls early when a plan is at risk.
Strong communication and judgment. You can align people across functions, explain tradeoffs to technical and non-technical partners alike, and give your team clarity about what matters and why.

Nice To Haves

Experience building or operating host-level agents at fleet scale: safe rollouts and canarying, version management, self-update, crash recovery, and keeping resource overhead low on customer machines
Experience with hardware platform bring-up or new product introduction, validating software readiness on new GPU or server platforms
Familiarity with agent internals: collection scheduling, buffering and backpressure, local spooling, and graceful behavior when the control plane or network is unavailable
Data plane experience in a cloud provider or similar environment: hypervisors and virtualization, host networking, storage services, or other software in the customer serving path
Observability domain experience: OpenTelemetry, metrics and log pipelines, time series storage
Experience operating software in GPU or accelerated computing environments
Familiarity with kernel-level telemetry (eBPF, perf, tracing)
Experience managing or scaling a team through growth

Responsibilities

Grow and develop your team. Manage 4 to 6 engineers directly: 1:1s, career growth, performance, and team health, with the team growing over time.
Own delivery. Plan, sequence, and de-risk a multi-phase release with a fixed finish line, and be accountable for shipping it.
Set the technical direction for your area. Partner closely with the tech lead so they can focus on engineering rather than absorbing delivery and handoff work alone. Ask the hard questions and make sound tradeoff calls alongside your engineers.
Keep the operational bar high. The agent runs on every customer node, so rollout safety, low overhead, and reliability are core to the job, not afterthoughts.
Own the team's oncall rotation and the operational health of the agent fleet.
Coordinate across team boundaries. Much of this team's work ships inside other teams' releases and hardware launch windows, so sequencing dependencies and escalating early is a core part of the job.
Shape the team over time. Work with recruiting on sourcing, run a high-quality interview loop, close strong candidates, and onboard them well.
Collaborate across functions. Partner with product, neighboring infrastructure teams, peer managers, and leadership to keep priorities aligned as the observability product expands.