Engineering Manager, Panic Triage

Apple Inc. • Cupertino, CA

56d

About The Position

The Core OS team is looking for an exceptional engineering manager to lead a team focused on panic triage, and developer tools that enable Apple's operating systems to achieve world-class reliability. You will own the tools, systems, that detect, analyze, and classify kernel panics and low-level crashes across Apple platforms - and develop tools that empower engineering teams to rapidly root-cause and prevent regressions.Lead a team of engineers responsible for triaging system panics and critical kernel-level issues across macOS, iOS, watchOS, and tvOS.Build and evolve automated pipelines that detect, de-duplicate, and prioritize panic signatures for engineering teams.Develop internal diagnostic and debugging tools used across Apple to analyze device health, kernel events, and crash telemetry. Partner with Core OS, Hardware, and other SWE teams to improve on-device diagnostics, including lightweight monitors and self-healing systems.Drive post-mortem analysis and root-cause tracking, ensuring regressions are detected early and fixed efficiently.Champion improvements in panic data quality, symbolication coverage, and automation of triage workflows.Mentor engineers in systems debugging and diagnostic tool design.Collaborate closely with privacy and security teams to ensure all diagnostic data meets Apple's user privacy standards.Familiarity with crash reporting frameworks (e.g., CoreDump, PanicReporter).

Requirements

• Experience with kernel instrumentation or equivalent CPU tracing technologies.
• Knowledge of ML-based log classification or anomaly detection techniques.
• Experience contributing to tooling used by other engineers (internal frameworks, dashboards, or automation script

Responsibilities

• Lead a team of engineers responsible for triaging system panics and critical kernel-level issues across macOS, iOS, watchOS, and tvOS.
• Build and evolve automated pipelines that detect, de-duplicate, and prioritize panic signatures for engineering teams.
• Develop internal diagnostic and debugging tools used across Apple to analyze device health, kernel events, and crash telemetry.
• Partner with Core OS, Hardware, and other SWE teams to improve on-device diagnostics, including lightweight monitors and self-healing systems.
• Drive post-mortem analysis and root-cause tracking, ensuring regressions are detected early and fixed efficiently.
• Champion improvements in panic data quality, symbolication coverage, and automation of triage workflows.
• Mentor engineers in systems debugging and diagnostic tool design.
• Collaborate closely with privacy and security teams to ensure all diagnostic data meets Apple's user privacy standards.
• Familiarity with crash reporting frameworks (e.g., CoreDump, PanicReporter).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Computer and Electronic Product Manufacturing
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees