Engineering Manager, Open Connect Site Reliability Engineering
About The Position
At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. How do you spark joy in hundreds of millions of people? It starts with a vision - that technology can give voice to stories around the world. In delivering those much-loved stories, Netflix is responsible for a significant portion of global internet traffic. To steward that responsibility, we work collaboratively with ISPs to deploy Open Connect, Netflix’s Content Delivery Network (CDN), our in-house custom-built network and server infrastructure responsible for delivering 100% of Netflix's video traffic. In addition to streaming video delivery, Open Connect Appliances (OCAs) are ideally situated to also improve the latency between clients and the Netflix services running on AWS. The Open Connect Edge Accelerator is taking advantage of the highly geo-distributed nature of Open Connect to improve the quality of experience. It is the entry point for device and website traffic, putting it on the critical path to delivering and monitoring our product experiences.
Requirements
- Thorough technical understanding of internet architecture, video streaming, and related topics
- Deep technical expertise in designing, building, operating, and optimizing large scale 24/7 production systems
- Experience leading an SRE team accountable for the reliability of large scale, highly efficient distributed content delivery or cloud infrastructure services, with a focus on edge acceleration and DDoS protection
- Exceptional communication, cross-discipline collaboration, and leadership skills
Nice To Haves
- Empathetic and humble leader with deep expertise to draw on, combined with a natural curiosity to learn more
- Keeps their technical skills sharp with meaningful engineering work
- Capable of looking past immediate specifications, synthesizing requirements, and collaborating to design forward looking solutions that span across multiple applications
- Capable of working in a highly collaborative environment alongside your teammates, development and network engineering teams, partners, and project managers
Responsibilities
- Define and execute the team’s roadmap with a strong focus on reliability, resilience, performance, latency measurement, traffic steering, failover mechanisms, protocol optimizations, and DDoS detection and mitigation.
- Build strong partnerships with senior engineering and operations leaders.
- Lead an SRE team accountable for the reliability of large scale, highly efficient distributed content delivery or cloud infrastructure services, with a focus on edge acceleration and DDoS protection.
- Communicate opportunities for continuous improvements to existing systems with a clear understanding of the impact on the business.
Benefits
- Health Plans
- Mental Health support
- 401(k) Retirement Plan with employer match
- Stock Option Program
- Disability Programs
- Health Savings and Flexible Spending Accounts
- Family-forming benefits
- Life and Serious Injury Benefits
- Paid leave of absence programs
- Flexible time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
